Business Management
2174 whitepapers and resources
Business Management - White papers related to Business Management
Are insurers and insureds ready for 5G?
The UK’s four main mobile networks have all launched a 5G service and by 2022 the whole UK is expected to be able to access the service. This article highlights the implications for insurers and their clients.
Investing in progress: The financial services success matrix
Insurers have focused on modernising workflows to accelerate growth, rein in costs and remain competitive. But as many found out during the pandemic, they haven't gone far enough. Download this whitepaper to discover how to progress your digital transformation and key components for success.
Empowering customers to bridge the insurance gap
In today’s world, insurers can only survive if they empower their customers. This content highlights how insurers can help customers better understand whether their level of insurance coverage corresponds to their needs, and then leverage this information to help them become better protected.
The insurtechs are coming to get you! What to watch in 2021
As the insurtech market matures, investment in companies is becoming more concentrated and ‘trends’ are more long-term. This blog highlights three insurtechs to keep an eye on and why they are well placed to solve some of the biggest challenges facing the insurance industry.
X-industry automation best practice series - Learn how Eversource Energy is boosting customer and employee engagement using automation
Industries outside insurance are often more willing to share experiences with technology, so Blue Prism is sharing stories from customers that are relevant for insurance. This case study highlights how Eversource Energy used intelligent automation to deliver $15m in value back to the business.
Imagination & insight: The reading ‘rendez-vous’ for insurance leaders - Issue one
This report highlights five strategic imperatives that the insurance sector may have to deal with as a direct result of the pandemic, before addressing two key levers for growth: resilience and diversity.
Has lockdown broken the magic of brokers?
Insurance brokers have always had a special relationship with their customers, but with more consumers turning to digital channels to communicate directly with their insurer, what role will brokers play in the ‘new normal’? Download this blog to find out more.
Five trends that will impact the insurance market
Trends in the insurance industry are emerging that impact how insurers evaluate data and service their customers. This content highlights five trends which EXL anticipates will impact the insurance market as it seeks new ways to react to planned and unplanned conditions.
The future of pricing: How can insurers use data and technology to remain competitive?
The FCA’s final report on its market study into general insurance pricing practices proposes several reforms to ensure fair value for customers. In this webinar, an expert panel discuss what the future holds for insurance pricing and how insurers can adapt by adopting different pricing techniques.
Reputation recovery
Recent commentary and media coverage about the FCA’s business interruption insurance test case has hit the reputation of the insurance profession. The Society of Insurance Broking’s Kevin Hancock explains why brokers must take a proactive role in rebuilding perceptions of insurance.