Business Management
2101 whitepapers and resources
Business Management - White papers related to Business Management
Product factories: The insurance success story
The world now revolves around technology and for insurers to keep up, this has meant harnessing a plethora of digital tools that allows them to bring new products to market to meet customer demands. This blog explores how technology is helping insurers advance their strategies in 2022.
How hyperautomation can supercharge the insurance industry in 2022
What is hyperautomation and what specific challenges can it help insurers address in 2022? This video explores how hyperautomation can transform the way insurers manage risk, provide innovative customer solutions and drive profitable business growth.
Blog: Managing the multiple facets of cyber risk
This blog looks at the challenges and past trends in the cyber market, and where they could lead to future decisions for those operating in this space. Topics covered: ransomware; geopolitical risk; human risk; the importance of taking a holistic approach.
Broking consolidation from 2010 to today - how the top 100 has changed
Insurance Age content director Jonathan Swift charts consolidation among the top 100 intermediaries from 2010 to today and reflects on the biggest winners in terms of M&A success.
Intelligence product recall: Always read the label
Natasha’s Law has opened up a fresh range of risks for food businesses, while Brexit and Covid-19 have impacted product recall in other areas and ways. Post looks at what insurance cover is available for firms and what triggers they respond to.
Supercharge your contact centre with the power of people plus intelligent automation
Customer experience (CX) is now the battleground for differentiation and customer expectations are rising. This white paper explores how intelligent automation supports contact centers to deliver better customer outcomes and what happens when people collaborate seamlessly with digital workers.
Climate change: Three ways data can narrow the protection gap
Climate change will increase global demand for insurance, but is the P&C industry in a position to respond? This white paper focuses on how the insurance industry can provide sustainable climate-related solutions and three ways data can narrow the protection gap.
Regulation roundup: Fair's fair
BIBA's David Sparkes shines the spotlight on fair value and vulnerable customers in our new quarterly examination of the regulatory landscape.
Usage based insurance industry report: The gateway to the inevitable future of the insurance industry
The motor industry is moving forwards and nowhere more so than in insurance as it evolves towards less driven miles per person and higher customer expectations. This report focuses on how motor insurers can tackle the challenges ahead and seize the opportunities presented by usage-based insurance.
Create a dynamic insurance culture that unlocks transformation value
For the insurance industry to fully embrace the potential of new technologies and new ways of working, there must be a cultural shift, and it must happen soon. This blog highlights how insurers can create a dynamic insurance culture to unlock transformation value and bring great ideas to life.