Business Management
2103 whitepapers and resources
Business Management - White papers related to Business Management
Data culture: The insurance imperative for growth and resilience
The challenges facing the insurance industry have accelerated a shift in customer expectations for digital-first, streamlined and personalised relationships. This content highlights how creating a strong data culture can enable insurers to improve decision making and enhance the customer experience.
What insurance support do smaller brokers need?
Among the hubbub of Broker Expo, AXA Insurance and a selected panel of broker representatives gathered to discuss what smaller brokers are looking for in terms of insurance support within the industry. This article outlines four themes that emerged from the discussion.
Going for gold: Why automated reconciliations are crucial for firms trying to reach first place
The 2022 Winter Olympics has brought to the fore another batch of sporting superstars all trying to reach the podium. So, what can the insurance industry learn about going for gold? This content highlights why automated reconciliations are crucial for firms trying to reach first place.
How low-code solutions are helping insurers beat their competitors
In a fast moving world, low-code development platforms can help insurers to develop new product offerings as fast as possible. This blog sheds light on the capabilities, benefits and the ideal uses for this modern development solution within the insurance industry.
Optimising claims indemnity spend leveraging data & analytics
With the right data & analytics strategy in place, insurers can leverage advanced analytics capabilities to ensure significant indemnity savings. This content identifies opportunities for claims indemnity spend reduction and highlights how insurers can prioritise and implement these initiatives.
Insurance perspectives on transforming the end-to-end customer experience, from on-boarding to claims
In this webinar, a panel of insurance professionals from the Asia Pacific region discuss the end-to-end transformation of the customer experience, from digital on-boarding to claims processing. Watch this session to hear from Bajaj Allianz General Insurance, AXA, QBE and Blue Prism.
Beyond convenience: Claims reimagined
A claim is the most important touchpoint with a customer, the moment of truth. Designed for insurers, this content focuses on how you can utilise technology to turn your claims process into a transparent, convenient and seamless experience for all stakeholders.
In-depth: The digital age - An attitude adjustment
For the insurance industry, the pandemic did more than shift conversations online – it shifted the way people want to interact with businesses and buy their products. This content focuses on how the pandemic has accelerated digital adoption for brokers and how the market has changed.
When it comes to property & casualty insurance, digital is data
Data quality is a leading inhibitor of insurers’ digital transformation. This content focuses on the data-driven future of the P&C insurance industry, the digital transformation challenges facing P&C insurers and their goals for becoming data-driven carriers in the post-pandemic world.
How to choose the right accident management partner
The aftermath of a road traffic accident can be difficult to navigate for businesses of all sizes. This content highlights the benefits of outsourcing this task to a specialist accident management service provider and some key considerations when choosing an accident management provider.