Business Intelligence
157 whitepapers and resources
Business Intelligence
UK motor insurance insights: Managing the challenges of digital risk
This report sheds light on the results of a Lexis Nexis research study examining current views of UK personal lines motor insurers across a wide range of issues. The report uncovers motor insurers’ views on the opportunities, risks and challenges presented by digitisation.
SME Market Barometer - Opportunities for brokers
Designed for insurance brokers, this Market Barometer examines the attitudes of SMEs towards growth and a range of business issues, with a particular focus on legal issues.
Video: ARAG hails decade of growth as 2016 results show healthy profit
Reporting on ARAG's tenth year in business in the UK, Managing Director Tony Buss looks back on what has been a decade of steady growth for the leading legal expenses insurance and assistance provider. Watch this video to find out more.
Brokers - are you clicking with your customers?
Ecclesiastical recently commissioned research company, FWD, to get the views of 250 UK brokers about their contact with customers. This infographic sheds light on how brokers connect with their customers, how often they speak to customers and what the barriers are to engaging further with customers.
Motor report docu-video - Fraud, driverless cars, young drivers and claims
This short video sheds light on Post’s recent Motor research report and what leading industry experts think about the future of the motor industry.
What is really driving the motor industry today?
With trials of driverless car fleets now occupying our national roads, the motor sector is getting an upgrade like never before, whilst new entrants are causing insurers to tighten their seat belts. What is really driving the motor industry today? Michèle Bacchus decided to take a closer look.
Financial firms learn to love customers by extending data analytics
Based on research conducted by Qlik and The Wall Street Journal, this whitepaper highlights how the insurance industry can better leverage established data analytics platforms by providing customer-facing staff with better access to analytical insights in order to improve customer satisfaction.
The future of risk scoring
As the insurance industry innovates to adapt to the changing face of risk and consumer expectations, how can insurers expect to benefit from the move to embrace enriched intelligence from new data sources? This article sheds light on the future of risk scoring and the top five anticipated benefits.
Experts need innovative minds: How legal firms are innovating to respond to client demands
This report, produced by Travelers and The Lawyer, examines how UK law firms are innovating and what the challenges and obstacles to this are. The findings are based on a survey of over 150 UK law firms, ranging from the magic circle to sole practitioners.
Webinar: The digital insurer - meeting the needs of Millennials
Insurers need to be ready to take advantage of new technology to deepen their interactions and move to the next level of customer engagement. This webinar will explore how they can achieve this transition and what the future customer relationship will look like.