Business Management
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Business Management - White papers related to Business Management
Spotlight: The future of pricing - A responsible revolution
Price comparison has changed the market dynamic, resulting in reduced coverage to achieve a cheaper offer at the expense of service levels and customer outcomes. This article looks at the changing dynamics of pricing, how incumbent insurers can survive in the future and regain trust from consumers.
Automation: The key to unlocking value from B2B payments
This guide highlights how insurers can leverage automation tools to minimise their operational costs, improve the customer experience and maximise profits.
Identity theft and identity fraud: A volume crime
This report focuses on five types of identity theft, eight tips to protect personal data from identity theft and how organisations can reap the benefits of an ID Verification service when on-boarding a new customer or verifying an existing customer’s details in order to combat fraud.
Three ways to keep your suppliers on side
B2B payments are a key part of any business, but until now the sector has been relatively untouched by innovation. This blog highlights why it’s time for insurers to look at alternative payment methods to ensure their suppliers are paid quickly, easily, accurately and on time, every time.
Dazed and confused: Are you administering the contract... or the construction?
Design professionals use various terms in contracts, websites and correspondence to describe their services during the construction phase of a project. This article highlights why it’s important for professionals to be precise in their terminology in order to provide clarity to clients and lawyers.
Measuring cyber risk resilience around the world
Resilience is the capacity for a business to quickly recover from disruption, adapt to challenges and maintain continuous operations. The FM Global Resilience Index casts a light on the resilience of the business environments of nearly 130 countries and regions to inform risk management decisions.
Spotlight: The future of pricing - The evolution of pricing
Insurers are coming under increasing pressure to develop new ways of pricing. But, while data and technology hold the key, insurers face some significant challenges. This spotlight looks at the factors insurers need to address in order to achieve pricing improvements.
How to improve claims data collection to dramatically reduce processing errors
In the insurance industry, processing errors can have costly and far-reaching effects including delayed or rejected claims, intermingled or incomplete records and broken trust with customers. This guide focuses on seven steps insurers can take to eliminate random claims processing errors.
Spotlight: The future of pricing - Tightening the noose
The dual pricing noose is slowly tightening around the insurance industry’s neck. Its laudable attempts to escape from the regulatory hangman seem increasingly futile as the pressure is mounting on the Financial Conduct Authority to take action. This article focuses on the implications for insurers.
Why it's time for insurance companies to adopt a cheque replacement strategy
For many insurers cheques are still a key part of the B2B payments process, yet the truth is that this venerable payment mechanism is past its sell-by date. This article highlights why insurance bosses need to invest in replacing this outdated process with innovative new platforms.