Underwriting
805 whitepapers and resources
Underwriting
View from the top: Creating customer-centric insurers
In this article, Amanda Fox, chief customer officer at Markerstudy, outlines the importance of communication, product design and employee engagement for insurance businesses pursuing a truly customer-centric approach.
Embedded insurance: Blind to the risks?
The huge excitement sweeping the insurance industry about the potential of embedded insurance is easy to understand. However, in the race to embrace this opportunity, many are in danger of overlooking the risks, reputational and regulatory. Read this article to find out more.
Unlocking value with next-generation intelligent underwriting
The costs of underwriting delays can be irrecoverable. To combat this, insurers are using automation to increase underwriting productivity and write more profitable business. This content sheds light on how insurers can unlock value with next-generation intelligent underwriting.
How to deliver intelligent connected insurance experiences: Six success stories
Strong processes are at the heart of innovative and competitive insurance companies. Comprising six success stories, this content sheds light on how leading insurers are using Appian to automate underwriting, streamline claims, modernise customer experiences, and transform workflows.
Home truths
While a government consultation on the regulation of social housing is drawing to a close, cavity wall insulation claims have also hit the headlines as hundreds of homeowners may face legal bills because their cases were not properly insured. This blog outlines the implications for firms.
How motor insurers are putting the pedal to the metal for mobility trends
This article explains what motor insurers looking to stay in the fast lane, as mobility trends develop, need to do to satisfy drivers and maintain profits.
How sustainable partnerships are the key to navigating a changing HNW market
In this article, Kevin Morton, head of Zurich Private Clients, tackles the challenges brokers face with reduced capacity and appetite in the high-net-worth market arguing insurers with stable and sustainable propositions will ultimately win out.
The accelerated underwriting playbook: Five keys to automation success
Underwriters spend up to 40% of their time on manual tasks, risking the loss of valuable customers to competitors who offer a better, faster customer experience. This eBook reveals the top five ways to streamline your underwriting process, accelerate time to quote, and boost customer satisfaction.
Data analysis: Trends in the buildings and contents insurance market
Defaqto’s Angela Pilley examines how many building and content insurance providers are operating today compared with a decade ago, how product features have changed, and the types of fees and charges attached to this type of cover.
Five pillars for a connected insurance and modern customer experience
From cross-functional collaboration to connected claims and connected underwriting, connectivity holds the key to digital transformation and an improved customer experience. This content sheds light on five pillars for a connected insurance and modern customer experience.