Underwriting
856 whitepapers and resources
Underwriting
The joy of CX: Why better customer experience has so much appeal for the insurance industry
Limited touchpoints are making it difficult for insurers to build bonds with their customers. Based on input from industry leaders and 1,000 consumers, this whitepaper focuses on how insurers can improve the customer experience and the importance of providing a slick call centre experience.
GIS and data visualisation bringing new business and consumer benefits to insurance
In this blog, Richard Toomey, Senior Manager, Commercial Insurance, UK & Ireland, LexisNexis Risk Solutions, highlights how LexisNexis® Map View helps property insurers to write more profitable business, and form a comprehensive and accurate view of the risk of a property at address level.
How insurance contributes towards financial inclusion and affordability
Financial inclusion, including affordability, is a core priority of regulators and businesses. This content highlights the repercussions of motor insurance policyholders opting for increased excesses and how insurers can check whether consumers can afford to pay for products and services.
How private credit data can be used to enrich insurance quotes
In a highly competitive insurance market, the ability to make better informed pricing decisions is critical for insurers. This article focuses on how private credit data can be used to enrich insurance quotes.
How digital workers can complement human underwriters and enhance the customer experience
This content focuses on why many insurance companies are turning to intelligent automation to support existing underwriting functions and leverage the value of data. Download this article to discover how digital workers can complement human underwriters and enhance the customer experience.
Blog: Why brokers must use data to understand post-pandemic risk
The hunger for deeper data insights for more accurate risk assessment and pricing continues to grow, with brokers facing new risks created by the Covid-19 pandemic. This blog highlights the importance of digital, data and connectivity as brokers navigate a world with coronavirus.
Up and away: How insurance can help airlines to get flying again
As the aviation sector looks to green shoots of recovery, Dzung Nguyen-Tu, Global Chief Underwriting Officer – Aviation and Space at AXA XL discusses how insurance can enable the industry to keep passengers flying.
Infographic: 2020 UK pet insurance facts
In the UK, 4.3 million pets are protected with insurance cover. This infographic highlights the trends, challenges, opportunities and growth drivers for pet insurance in the UK in 2020.
Why improving data management and matching is key to future success for insurers
Driven by regulation and evolving customer needs, insurers are under increasing pressure to improve data management. Produced by Experian, this blog focuses on how enriching data can help insurers to identify dual pricing, prevent fraud and reduce customer dissatisfaction.
How to compete in the new era of customer-centric insurance
For insurers looking to grow, the challenge now is how to build and maintain a new breed of pricing models at scale, leveraging machine learning and advanced analytics. This whitepaper explains how insurers can adopt an agile pricing strategy that recognises changing behaviour and risk profiles.