Technology Trends
1516 whitepapers and resources
Technology Trends
Spotlight: Better, faster decision-making
With insurance evolving at an unrivalled pace, the nature, frequency and severity of risk has changed. This spotlight focuses on how insurers can adapt quickly to this new environment by leveraging smart loop analytics to make ‘brilliant’ decisions.
Beyond the use case: Best-in-class digital insurance
What does leading-class digital insurance look like today and how can insurance companies improve their digital experiences and customer engagement? This report sheds light on two models of customer-centric value and how to achieve leading class digital insurance offerings.
Three innovation strategies seen in Europe
Using the right modern technology ingredients to improve the customer journey and drive business growth is vital for the future success of the insurance industry. This blog sheds light on three innovation strategies which have been adopted in insurance markets in Poland, Scandinavia and Italy.
Insurance customer relationships: Making a great first impression
How can insurers and brokers create meaningful and long lasting customer relationships in a digital world? This content focuses on how onboarding sets the tone of insurance customer relationships, top tips for creating a positive first impression and using technology to complement human contact.
Using geospatial property intelligence & GIS for risk assessment
Some insurers have now started to see the potential in using geospatial property intelligence to inform risk assessment and underwriting. Using this widely-available data and technology, insurers can now quote, assess, and protect their customers in a whole new way. Read this blog to find out more.
Five essentials for delivering a modern claims experience
Today’s policyholder expects a fast, frictionless and transparent claims experience. How can insurers proactively engage policyholders and optimise claims workflows? This content focuses on five essentials for delivering a modern claims experience.
Insurance innovation: Seven disruptive ideas changing the insurance industry
How can insurance innovation help carriers win over and retain their customers? This blog sheds light on seven concepts and technologies that are and will continue to disrupt the insurance industry and redefine expectations for insurers.
Debating chamber: Broker benefits in tech
With the UK being an established hub for digital innovation, brokers have the opportunity to build new books of business. In this article, Mark Lowther, technology leader at Markel UK highlights how insurance brokers can provide relevant solutions for technology firms.
Top six challenges facing the insurance industry & how to solve them
This blog takes a look at six of the biggest challenges facing the insurance industry, along with ideas and innovations to solve them.
The board room: Building business out of Covid-19
In this content, Nic Brown, sales and marketing director, Markel UK, shares his views on the major growth areas in the UK insurance market post-lockdown, the pillars of success for a modern post-pandemic insurance company and the positive changes to emerge in the coming months and years.