Automation
255 whitepapers and resources
How the insurance industry can ride the AI wave without getting swept under
AI is ushering in a new era for the insurance industry, fundamentally changing how companies operate and how they engage with their customers. How can insurers unleash the full potential of AI? This article focuses on how the insurance industry can ride the AI wave without getting swept under.
Getting started with Gen AI in insurance: Benefits and use cases
From product design and development to underwriting processes and claims management, Gen AI has the potential to reshape the insurance value chain This blog highlights five insurance use cases for Gen AI and how insurers can get started on their journey.
2024 AI handbook for insurance leaders
AI will touch nearly every aspect of insurance - from broker operations to underwriting to risk management to claims processing and beyond. Insurers that adopt AI effectively will have an insurmountable advantage. This handbook is designed to help insurance leaders navigate the new AI territory.
Underwriting technology: What insurance leaders need to know
Automated underwriting technology is helping insurers reimagine what’s possible for replacing manual underwriting processes. This blog focuses on the future of underwriting and what insurance leaders need to know to achieve a successful underwriting transformation.
Automated insurance claims processing: How does it work?
With more emerging players entering the insurance market and insurance companies recognising the importance of the digital experience, consumer demands for a connected insurance experience have grown to new heights. This blog highlights why insurers should prioritise automated claims processing.
Unlocking value with next-generation intelligent underwriting
The costs of underwriting delays can be irrecoverable. To combat this, insurers are using automation to increase underwriting productivity and write more profitable business. This content sheds light on how insurers can unlock value with next-generation intelligent underwriting.
Can an AI-generated statement be defamatory?
Artificial intelligence (AI) can generate content with speed, authenticity (or at least the appearance of it) and a flair for headline-writing that can rival some of the nation’s red tops. This blog sheds light on whether an AI-generated statement can be defamatory.
How to deliver intelligent connected insurance experiences: Six success stories
Strong processes are at the heart of innovative and competitive insurance companies. Comprising six success stories, this content sheds light on how leading insurers are using Appian to automate underwriting, streamline claims, modernise customer experiences, and transform workflows.
How insurers are tentatively embracing AI
You don’t have to scratch too far beneath the surface to uncover how AI is already transforming the way the industry functions today. This article explores how insurers are using generative AI, while recognising the risks and preparing for the incoming regulation for this type of technology.
Generative AI regulation
It is no longer a question of whether generative AI will change the world, but how. This content highlights why the business community should take on the responsibility for helping develop appropriate guardrails and inputs on regulations to govern these technologies.