People Management
312 whitepapers and resources
People Management
Why traditional underwriting is about to be history (and how to be part of the future)
Are insurance companies able to quickly react to the modern world of underwriting? This guide sheds light on why traditional underwriting processing is not meeting the needs of the insured, how underwriting is changing as a discipline and how new technology is driving this evolution.
InsurTalk with Laura Drabik: WSIB's Samantha Liscio on enabling a seamless, digital customer journey
In this podcast, Workplace Safety Insurance Board Chief Technology and Innovation Officer, Samantha Liscio, discusses the insurer’s digital transformation and accompanying cultural shift. The podcast also discusses how WSIB creates production-ready products using a digital factory concept.
Redefining diversity to drive growth and shore up organisational resilience in insurance
Now, more than ever, diversity is a recurring theme in our conversations with insurance leaders. This content focuses on why insurance companies first need to redefine diversity before they can meaningfully embed it into their cultures and reap the true benefits.
Business intelligence: Unlocking the power of data to generate actionable insights
Business intelligence plays an integral role in every organisation, turning data into meaningful information for making the right decisions. This content sheds light on how businesses can get the most out of their business intelligence solutions by aligning data processes with people and technology.
Pandemics & privacy: Managing cyber risks connected to Covid-19
As businesses reopen or consider reopening, any procedure that falls outside of standard operations could be placing companies at increased risk of privacy issues, not to mention cyber risks. Produced by AXA XL, this article focuses on how organisations can manage cyber risks connected to Covid-19.
What we can learn about insurance fraud: Reading Malcolm Gladwell’s talking to strangers
This content highlights why our human instinct to default to truth by giving individuals the benefit of the doubt can lead us to the wrong conclusions about insurance fraud and how automation can help claims teams overcome the limitations of human judgement.
Exposures facing the haulage sector: Covid-19 and the implications for employers
Taken from ARAG's recent Talk to the Experts webinar about the exposures facing the road haulage industry, this video focuses on the wider implications for employers, and how they impact all businesses with workers and employees in the wake of the coronavirus pandemic and subsequent lockdown.
Adapting corporate social responsibility during the Covid-19 pandemic and beyond
Societies have been grappling with the effects of the coronavirus on individuals and communities as well as the economic fall-out and financial consequences for organisations. This article explains how corporate social responsibility efforts have adapted to try to meet the changing circumstances.
Let's Talk: Building up diversity in the construction industry
Less than 9% of workers in the U.S. construction industry are women, according to the National Association of Women in Construction (NAWIC). In this article, AXA XL’s Rose Hall sheds light on her own career path and highlights the opportunities that more women in construction can offer the industry.
After lockdown, the future of autonomy
The increased use of automation is a trend that is likely to continue once lockdown restrictions are lifted and life gets back to “normal.” This article focuses on the risk management considerations and the shifting concept of liability from human to systems, technology or parts failure.