Intermediary and Broker support
916 whitepapers and resources
Intermediary and Broker support
Civil Liability Bill - What are the implications for brokers?
After years of debate, the Civil Liability Bill passed into law at the very end of 2018, with the implementation scheduled for April 2020. This short article answers some key questions for brokers and their motor clients.
Tribunal fees back on the table as employment claims continue to climb
It has been more than 18 months since the employment tribunal fee regime was ruled unlawful by the Supreme Court. This article assesses whether fees for employment tribunal claims are likely to be re-introduced in the near future, as well as the potential impact of the government’s Good Work Plan.
Case study: Support against all odds
The introduction of new standards in education and childcare has brought about changes in the OFSTED inspection process. This case study looks at how Tumblewood, an independent special school and residential care provider utilised its social welfare policy to achieve compliance.
A broker's guide to Defaqto star ratings
In order to offer the right advice to customers on which insurance product best suits their needs, it’s essential that brokers understand the star ratings that define the insurance market. This guide explains the difference between Defaqto’s star ratings, allowing brokers to provide valuable advice.
Video: Keeping up to date with the legal landscape
In this video, David Haynes, Underwriting & Marketing Director at ARAG UK, explains how we keep up with the rapidly-changing legal landscape, even in the uncertain times we face as a consequence of Brexit.
Justice in crisis
The huge IT failure experienced in January, which delayed trials up and down the country, was just a symptom of a much wider malaise that has made it ever harder for people to obtain legal advice and, ultimately, to access justice. Download this short article to find out more.
Video: The inside scoop on the importance of broker relationships
Hear Jon Santer (Head of Home Underwriting, LV= Broker) explain the importance of broker relationships in the Home Insurance Market. He also discusses how they have recognised customer needs and how their products are 'Not Just Vanilla'…
C-suite insurer: Keeping customers informed
Customers’ expectations are changing and they are demanding to be more informed. In this article, Mike Crane, managing director at LV= Broker explains why insurers risk alienating customers if they don’t explain how and why they price risks.
A BIBA brokers' guide to employers' liability insurance
This broker guide looks at the current trends in employers' liability (EL) insurance. Topics covered include the battle to combat fraud, case law, a look at complementary cover, and the important role that can be played by record-keeping should a claim be made against an employer.
Video: Why legal protection is more important than ever
With the diminishing availability of access to justice that has occurred over the past decade, legal expenses insurance is more important than ever before. In this video, Tony Buss, MD of ARAG plc in the UK discusses the latest developments impacting the legal landscape.