Brokerage Management
836 whitepapers and resources
Brokerage Management
Intelligence: Protect Duty legislation
Protect Duty legislation has been touted as a way to reduce the potential for catastrophic events from terrorist attacks at publicly accessible locations, and it is likely to affect public and employers’ liability policies. This article sheds light on the latest developments.
Why the human touch remains integral to the underwriting profession
This article highlights why the personal touch will never go out of style in insurance and why the human touch remains integral to the underwriting profession.
The Irish broker market: Consolidation and compliance
As the Irish broking market steadies itself after the buffeting from the swirling winds of Brexit and Covid it faces a fresh challenge: consolidation. This article focuses on how Ireland's broker market is developing and how consolidation is impacting the market.
EPL explained - Employment practices liability insurance
In this video, ARAG's Head of Sales and Marketing, Andy Talbot, talks about developments in the employment practices liability (EPL) market and explains the essential differences between EPL and standard commercial legal expenses insurance.
Supreme Court appeal in landmark holiday pay case funded by legal expenses policy
A Supreme Court judgment with far-reaching implications for staff who work irregular hours was supported by legal expenses insurance. This blog highlights how the decision in Harpur Trust v Brazel marks the end of an employment case that has been funded under an ARAG Group Legal Solutions policy.
Video Q&A: Kingsbridge Insurance Brokers managing director Gary Williamson
At the BIBA conference in May, many heads were turned by the appearance of a hearse outside the venue in Manchester. In this video, Kingsbridge Insurance Brokers’ managing director Gary Williamson sheds light on why the vehicle was parked there and Kingsbridge’s future plans.
Fasten seatbelts for a bumpy ride
Businesses have clearly been feeling the financial squeeze for some time now and they continue to navigate turbulent economic conditions. This blog highlights how the wider economic situation is driving increased demand for commercial legal protection.
Switching insurance providers: Global consumer preferences
A growing number of consumers are comfortable using price comparison websites and buying insurance online, so how should insurance providers react? This short blog highlights why an engaging website and distribution channels are critical.
Breaking down the barriers between producers and insurers
Maximising the productivity, brand loyalty and experience of brokers is easier said than done. This podcast explores what needs to happen to improve the ease of doing business between insurers and producers, the role of data exchanges and how they can bridge the gap between separate systems.
Service first
This short blog outlines how research conducted by the Institute of Customer Service (ICS) has provided ARAG with vital feedback to monitor service levels over time and measure performance against similar businesses.