Intermediary and Broker support
916 whitepapers and resources
Intermediary and Broker support
Podcast: 2024 UK construction trends
In this HSB Knowledge Squad Podcast, John Nicholls and Jason Meadows discuss five key trends influencing the UK construction market, the implications for construction insurance risks and the challenges they pose for brokers.
Blog: How to improve claims processes
Claims service is not in a good place at the moment and it is brokers who are having to pick up the slack. That is the view of Movo Partnership's head of claims Liz Tytler, who suggests the right people, process and technology would go a long way to improving things. Read this blog to find out more.
View from the top: Aon’s Helen Payne on human sustainability
Organisations are increasingly thinking about people risk, recognising that employees are their most valuable intangible assets. In this article, Helen Payne, UK director of human sustainability at Aon, outlines what steps firms are taking to look after their employee’s wellbeing.
How sustainable partnerships are the key to navigating a changing HNW market
In this article, Kevin Morton, head of Zurich Private Clients, tackles the challenges brokers face with reduced capacity and appetite in the high-net-worth market arguing insurers with stable and sustainable propositions will ultimately win out.
Has the FCA’s new appointed representatives regime agenda hurt the sector?
The Financial Conduct Authority’s new regime for appointed representatives came into force in December 2022. It puts a fresh burden on those working in the AR sector. What has the impact been? Read this article to find out more.
Reputation protection
Commercial reputations take years to build but can be destroyed in a matter of hours. This blog highlights why small businesses are just as vulnerable to a PR catastrophe as larger companies and how ARAG’s Crisis Communications cover gives expert PR advice and support to SMEs.
In depth: LEI as a proactive shield - the role of the insurance broker
The widening access gap in legal systems is increasing risks and potential costs not just for individuals but for businesses forced to seek justice too. This content highlights the value of LEI cover and how brokers can help clients navigate unforeseen legal challenges.
Why culture is vital to attracting and motivating staff in the broker market
Culture is a significant factor in recruitment and attracting people to the insurance industry, during the most difficult period for hiring in the broker market’s history. This article highlights why culture holds the key to attracting and motivating staff in the broker market.
Insurance broking sector’s vulnerability to cybercrime uncovered
More than 38,600 pieces of data have been leaked from the top 75 UK insurance broker domains since 2016, according to a scan of the dark web conducted on behalf of Insurance Post. This article highlights the insurance broking sector’s vulnerability to cybercrime.
In depth: Businesses falling into the justice gap
Widely seen as a personal problem, diminishing access to justice also severely impacts businesses. In this article, Tony Buss, managing director at ARAG explains how the justice gap has become a major issue for companies in the UK, the value of legal expenses cover and what brokers can do to help.