Intermediary and Broker support
898 whitepapers and resources
Intermediary and Broker support
Insurer service uncovered
Insurance Age canvassed opinions from the broking market on the service standards offered by insurers, and some of the results were less than flattering. This article explores why brokers are being left out in the cold when it comes to insurer service and what has driven the collapse in quality.
Five reasons to outsource your FNOL process
FNOL data is essential for controlling costs in the event of an accident. When it comes to collecting information following an incident, obtaining accurate details in a timely manner is key. This content highlights five reasons to outsource your FNOL process.
Supply chain risks
One of the latest risks facing UK businesses are issues in the supply chain. This article highlights the important role the insurance sector can play in helping businesses manage supply chain risks.
Five ways to minimise fleet downtime
It is anticipated that downtime as a result of traffic accidents causes small to medium-sized fleets to lose the equivalent of five working days a year, in addition to an average £6,000 worth of repairs. This guide outlines the best ways to prevent fleet downtime.
Integration is key in acquisitions
The number and scale of M&A transactions in the insurance sector has increased exponentially. This article highlights why integration is key in acquisitions and why many firms often don’t think of integrating the businesses until it’s too late.
Debating chamber: Keeping it local
Insurance brokers with ties to the community they work in are in a unique position to thrive after the rise of shopping local during the pandemic. This article highlights the increasing value of community brokers.
Can trust ever be re-won?
The confusion over business interruption during the pandemic has damaged the insurance industry. This article discusses whether the damage can be undone.
The future of affinity insurance in the digital age
This article provides a summary of a recent roundtable event where industry specialists discussed how insurance providers and affinity partners can work together to provide relevant solutions for customers and seize new opportunities in the digital age.
In-depth: Niche markets - Getting to grips with the gig economy
The gig economy is growing fast and extends far beyond delivery and taxi services, which are often seen as the mainstays of this sector. This article investigates how the insurance industry is responding to new ways of working and what the opportunities and challenges are for brokers.
New ways of working in HNW
The high net worth (HNW) sector faces unique challenges in 2022. This article explains what the future could hold for brokers.