Video
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Insurance Hound's Video Channel brings you the latest news, insights and product innovations shaping the industry's future.
Three paths to modern P&C insurance core systems
The rapidly growing wave of insurtechs have given insurers a glimpse of what cutting-edge technologies can offer. In this video, an expert panel discuss the primary options for modernising legacy systems and the benefits insurers can gain from leveraging modern core systems and digital tools.
Tech trends video: Robots
Customer service bots were just the beginning. In this video, Laura Drabik, chief evangelist at Guidewire Software explains why a growing number of insurers are investing in robots to quickly transmit images and intel back to claims offices without sending adjusters into potentially dangerous…
Video: Building an environment of change - Tryg Denmark
In this video, Tryg Denmark’s Mette Rønberg, business change manager and Michael Poulsen, VP, head of business technology, discuss how the Scandinavian insurer is leveraging Guidewire’s claims handling system to build an environment of change.
Video: Opportunities in the life and annuity market
The life insurance sector is ripe for innovation. This short video highlights why now is the time for life insurers to rethink traditional processes and the opportunities to drive change in order to provide the best value propositions for millennials and commercial clients.
How personalised interactive videos enhance customer experiences
One new tactic insurers are adopting is the development of personalised, interactive videos and deploying them across a number of use cases. This podcast discusses the evolution of video as a format and how personalised, interactive video can improve customer experience, retention and renewals.
Short video: Prospects of success
In this short video, Heather Wilmot, ARAG’s Claims Operations Manager, highlights how having a prospects of success clause in policies helps ARAG to provide access to justice to as many people as possible.
Video: Prospects of success
In this video, ARAG's Claims Operations Manager, Heather Wilmot, and In-house Counsel, Hector Stamboulieh, discuss the 'prospects of success' clause and why it is essential to the availability and affordability of legal expenses insurance.
Short video: Your ARAG appointed solicitor
In this short video, In-house Counsel, Hector Stamboulieh, highlights how ARAG gets the quality from its solicitors by vetting them, by auditing them and making sure that they're experts in their field.
Video: Your ARAG appointed solicitor
In this video, Claims Operations Manager, Heather Wilmot, and In-house Counsel, Hector Stamboulieh, explain how ARAG's ability to appoint specialist solicitors benefits our policyholders and makes legal expenses insurance affordable for families and small businesses.
Video: Leveraging digital trends in insurance - Part two
How can insurers leverage digital trends? Part two of this video series briefly highlights how AI and chatbots will impact how the industry engages with customers and how insurers can benefit by taking a step back to identify specific processes which can be improved quickly.