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Insurance Hound's Video Channel brings you the latest news, insights and product innovations shaping the industry's future.
IFB & SAS: Beating insurance fraud together - A path to smart fraud intelligence and investigations
IFB and SAS work in partnership to help bring the insurance industry together to share key data and intelligence management for a collective purpose: Tackle fraud and protect genuine customers from fraudsters. Watch this video to find out more.
Video: Simplifying the user experience
Consumers of all things, including insurance, demand simple user experiences in all they do. Watch this video to discover how at Applied we are simplifying users’ experiences with both your staff and customers in mind.
Driving operational excellence in insurance through automation and digitisation
In part one of this webinar, panellists from LV=, SCOR and Blue Prism discuss how technology and automation have played a positive role in supporting their businesses. The panel also discuss how technology is helping insurers use data more effectively and their personal experiences of automation.
Webinar: Digital claims - the final frontier
Digital claims could be the last big hurrah for insurers as they strive to improve combined ratios and improve the customer journey. In this webinar, an expert panel discuss the factors which are reshaping the claims landscape and the benefits of embracing digital claims.
Webinar: How can insurers rise to the challenge posed by digital disruptors?
Is it too difficult to imagine a world where the policyholder is front-and-centre of everything that an insurance company does? In this webinar, an expert panel discuss how insurance companies can become truly customer centric and rise to the challenge posed by digital disruptors.
Driving business growth for insurance brokers
In this webinar, an expert panel discuss the specific skills insurance brokers require to reach their full potential, why learning and development is an essential part of the business growth puzzle and how to attract the next generation of talent into the broker market.
Why should insurance companies adopt evergreen technologies?
In this video, Jonathan Swift, Content Director at Insurance Post interviews Scott Field, Head of International Product at Duck Creek Technologies to discuss how evergreen technologies are the path to improving innovation and enhancing customer satisfaction within the insurance market.
EXL insurance wallet - Helping customers understand their insurance adequacy
It’s imperative that insurers and brokers focus on educating customers about their insurance coverage. This video highlights how EXL’s Insurance Wallet empowers insurance advisors to review customers’ risk profiles, drive intelligent conversations about adequate coverage and improve cross-selling.
Summary of McKinsey's Insurance technology modernisation summit - Munich Re Speciality
McKinsey recently held an invitation-only event called 'Insurance technology modernisation summit'. In this podcast, Duck Creek’s Scott Fitzgerald recounts big ideas and lessons learned from this summit, including fun facts from Munich Re Specialty Insurance.
Communicating about CAT events with Tara Kelly of SPLICE Software
On this episode of Conversations on the Creek, Rob Savitsky and Peter Herz from Duck Creek chat with Tara Kelley of SPLICE about communication strategies and programs insurers are utilising for engaging with policyholders about catastrophic (CAT) events.