Technology Trends
1499 whitepapers and resources
Technology Trends
Blog: Keeping up with the customers
Customer expectations have changed. Technological advances in the past five to 10 years have refocused entire industries on providing ‘real-time’ customer care. This blog post explains that while insurance businesses are notoriously complex, customers now want immediate and precise answers.
Blog: Empowering customers through digitisation
Insurtech has arrived. There are daily headlines speculating how the technological revolution will impact the insurance industry and there’s no question that it will. This blog post looks at the impact of digitisation for the consumer.
Blog: How artificial intelligence will simplify insurance
While insurance is becoming ever more complex, insurers are being disrupted by digitally-led start-ups simplifying what insurers do for customers. Mike Downing, CTO for the WPA Group, envisages long and complex policies with drawn-out claims processes becoming history in the not-too-distant future.
Roundtable: How will brokers stay ahead in business?
At a time when regulation and taxes are weighing heavily on their operations, brokers find they have to adapt to the digital age. At a Post roundtable, in association with SSP, they discussed how they can leverage new technologies to better serve their customers and thus stay relevant.
How can insurers and brokers help ICT clients tackle heightened risks?
The ICT sector in Asia-Pacific is booming with many companies experiencing rapid growth. This whitepaper sheds light on this buoyant sector and highlights how brokers can help ICT clients tackle heightened risks, whilst avoiding the perils of underinsurance.
Digital change is transforming the insurance industry & B2B payments
The insurance industry may historically have been largely hidebound by legacy IT, but change is afoot. This article briefly outlines how digital change is gathering speed in the B2B payments space and how insurers can benefit by improving their claims processes.
Financial firms learn to love customers by extending data analytics
Based on research conducted by Qlik and The Wall Street Journal, this whitepaper highlights how the insurance industry can better leverage established data analytics platforms by providing customer-facing staff with better access to analytical insights in order to improve customer satisfaction.
The top 12 Qlik solutions in financial services
As the digital revolution in financial services accelerates, leading firms are gaining a competitive advantage by leveraging their most strategic resource: data. With Qlik, financial services firms are linking disparate data sources and empowering departments with self-service to uncover insights.
The rise of wearable tech and the underinsured
In our generation of fitness fanatics with access to increasingly expensive portable technology, have your clients accounted for the true value of their property? Download this article to find out how you can ensure that your clients have appropriate coverage.
Size of social engineering attacks growing
“Social engineering” refers to a variety of methods used to obtain access, data or money through fraud. This short article sheds light on three types of social engineering attacks which are on the rise and the risks facing businesses.