IT Solutions
133 whitepapers and resources
IT Products and Reviews
Customer success story: Grinnell Mutual Reinsurance Company
Grinnell Mutual Reinsurance Company’s underwriting and claims processes needed an overhaul, due to communication difficulties amongst teams. This case study highlights how the reinsurer leveraged case management solutions to transform its information-intensive underwriting and claims processes.
Admiral transforms quality of customer engagement with Verint
This case study highlights Admiral's success with Verint's solutions and how it has helped them achieve resource savings, increased efficiency, as well as streamlined and accelerated accurate reporting.
Five reasons why insurance carriers should integrate with OnBase
By integrating your core systems with OnBase enterprise content management (ECM), you unleash the full potential of their technology investments. This document highlights five reasons why insurance carriers should integrate with OnBase.
Infographic: One platform, unlimited potential
This infographic highlights how insurers can simplify their IT environment and reduce information silos with OnBase, a single enterprise information platform for managing content, processes and cases.
The business case for Enterprise Content Management
ECM is providing insurers with the means to take control, creating workflows that integrate multiple content sources, whilst enhancing data security and compliance. This whitepaper focuses on how organisations can leverage ECM to achieve positive outcomes.
Insurance brands increase traffic with ratings and reviews
The online insurance space has become increasingly competitive, especially when it comes to paid search results. This whitepaper highlights how insurers can leverage customer reviews and ratings to gain a competitive advantage within the digital advertising field.
Policy applications case study: The Motorists Insurance Group
Inefficient underwriting processes at The Motorists Insurance Group threatened its competitiveness. This case study focuses on the company’s implementation of a streamlined process for managing the entire underwriting lifecycle to process policy applications faster and enhance the client experience.
The foundation of digital business - Delivering transformative apps
Succeeding in today’s digital economy requires making a strategic and business investment in an application portfolio strategy that delivers faster response and better ROI. This paper highlights why you need an adaptable application platform to capture business opportunities in the digital age.
BRMS case study: Tokio Marine Insurance
This two page case study looks at how Tokio Marine Insurance used BRMS to automate its business support systems and achieve improved customer information management as well as enhanced service delivery.
Making smarter decisions in business process outsourcing
Most insurance organisations have more than 300 unique business processes and up to 900 unique activities. This three page article looks at how various organisations can use BRMS to automate decision making and highlights four specific advantages relevant to insurers.