People Management
317 whitepapers and resources
People Management
Video: Succession planning - people management
Having taken an overview of the market, Aviva’s Phil Bayles looks in detail at how to prepare succession plans that meet the needs of staff and customers. Watch this video to find out more.
Video: Succession planning - the latest wave of consolidation
In this video, Phil Bayles, chief distribution officer, intermediaries at Aviva joins Insurance Age editor Emmanuel Kenning in the studio for part one of a succession planning video series. Bayles shares his thoughts on what has been learned by buyers and sellers in the past waves of consolidation.
Guide to selling accident and business travel cover
Personal accident and business travel (PA&BT) delivers vital business interruption protection and helps customers meet their legal obligations. This article explains why personal accident and business travel cover should be viewed as an essential cover for businesses of all shapes and sizes.
Seven takeaways from a discussion with London market technology experts on digital/cultural transformation
Insurance Post recently hosted a roundtable event in association with CSC where technologists discussed the importance of aligning digital transformation with digital change. Produced by Insurance Post’s content director Jonathan Swift, this blog post highlights seven takeaways from the discussion.
From insurance agent to trusted advisor: How to cultivate customer loyalty
This e-book explores how insurance companies can empower their agents to move beyond day-to-day tasks, develop lifelong customer relationships, and ultimately become trusted advisors.
In-depth: Succession planning
In this succession planning in-depth, Ida Axling investigates how insurance brokers can get the most out of a management buyout and finds out what type of buyer could be best for your brokerage.
Webinar: Culture, talent and values
Produced by POST Webinars in association with the CII, this final webinar in the series will discuss the Hong Kong insurance industry’s culture and how to develop or attract new talent from other professions.
Webinar: The route to market
Produced by POST Webinars in association with the CII, this webinar focuses on the pros and cons of the varying insurance routes to the Hong Kong market and how customers value the differentiation in their offerings.
Infographic: Research state of the broker nation - Professionalism and staff
Accompanying part three of Post's state of the broker nation research sponsored by LV=, this infographic sheds light on brokers' views on professionalism, entry routes into the industry, attracting new talent and diversity.
Webinar: Insurance qualifications in Hong Kong
Produced by POST Webinars in association with the CII, this webinar discusses the strengths and weaknesses of the existing insurance qualifications and industry bodies that are available in Hong Kong and how they compare to other countries.