Intermediary and Broker support
913 whitepapers and resources
Intermediary and Broker support
Broker Extra: Building a road map to solution implementation and change management
In today’s uncertain circumstances, it’s critical for brokers to be able to evolve business operations and adopt technology to continue to serve customers. In this Broker Extra session, an expert panel discussed how brokers can build a road map to solution implementation and change management.
Broker Extra: Getting business back – Building business better after the crisis
Coronavirus or no-Coronavirus, there were plenty of issues and challenges within the insurance broking market that needed addressing. In this Broker Extra session an expert panel discussed how insurance brokers can ‘get back to business better’.
Broker Extra: A future insurer-broker relationship – Increasing collaboration and building a new partnership
The insurer-broker relationship has now been put through the ultimate test as companies react to the fallout of the Covid-19 crisis. At our recent Broker Extra virtual conference, an expert panel discussed how insurers and brokers can work together to ensure the best outcome for their customers.
In-depth - liability: Are D&O rates being held captive
With rates down and claims up, brokers are facing a new reality in the directors & officers market. Download this article to find out more.
Survey revealed brokers' expectations for the year to come
ARAG conducted a survey of brokers at the recent Broker Connect virtual conference run by Insurance Business publisher Key Media, which produced some interesting results. Download this article for a brief overview of the research findings.
In-depth - business interruption: Relationship troubles
While public perception of insurance has always been poor, the situation around business interruption claims during the lockdown is damaging the industry’s reputation further. This article investigates the impact on brokers.
In-depth - business interruption: Rebuilding trust
The relationship between broker and insurer has come under scrutiny, especially in relation to business interruption cover. This article focuses on how the industry can move forward and restore trust between clients, brokers and insurers.
In-depth - business continuity: Maintaining mental health
Health worries coupled with the stresses and strains of lockdown can have serious implications for mental health. This article highlights the importance of safeguarding employee mental health and how many businesses are finding innovative ways of looking after the mental wellbeing of staff.
In-depth - business continuity: Lockdown logistics
Insurance is an industry based on personal relationships and face-to-face meetings, how has the sector adapted to the changes imposed during the coronavirus crisis? Download this article to find out more.
In-depth - cyber: Are brokers protecting themselves against cyber risks?
To be successful advocates of cyber insurance products, it’s important that brokers take their own cyber risk seriously. This article focuses on how brokers can lead by example by ensuring they have the right technology and culture in place to mitigate cyber risks to their own businesses.