Brokerage Management
839 whitepapers and resources
Brokerage Management
Broker roundtable: Dealing with data
The amount of data that brokers have access to is increasing rapidly. Our panel of experts discuss how the industry can use this information to improve the customer experience and create efficiencies.
Video: Mid-market businesses are investing more in technology
Aviva’s Domini Bucknell discusses the increasing trends in mid-market businesses investing in technology, which can mean improvements to the running of their businesses but also increased risks.
Blog: Brokers and IT platforms
Broking technology has the potential to be a strong enabler of change in the industry. This blog highlights how technological developments can enable brokers to provide better risk management advice to clients, improve customer interactions, meet regulatory requirements and reduce costs.
The broker of the future?
What advances in technology may shape the insurance sector in the future and what does the broker of the future look like? In this blog, BIBA’s CEO Steve White outlines some enablers and trends that can be both threats and opportunities for the broking community.
The digital age of insurance: A roadmap to digital transformation
Now that the digital transformation of insurance is here, opportunities abound for brokers who are ready to take the steps necessary to ensure their futures in the digital age. This content focuses on the factors driving the digital age of insurance and why going digital matters for brokers.
The digital age of insurance: Five reasons why your brokerage should be digital
The time for denial of the digital age of insurance is over. The call to action is simple: it’s time for brokers to seize the opportunity of digital transformation. This eBook focuses on five reasons why your brokerage should be digital.
Global corporate & specialty claims video
Claims will always be the cornerstone of any large insurer, but Aviva believe in going the extra mile. This short video featuring Patrick Tiernan, Chris Hughes and Shaun Lemmon from Aviva GCS alongside Bibby Distribution and Aon demonstrates what this really means in practice. #AvivaClaims
Video: Aviva's Domini Bucknell talks client relationship management
Watch this video to find out more about the Aviva mid-market client relationship management team from Domini Bucknell.
Fighting fraud: Personal data is not a panacea
In the insurance industry, where data about real people and real vehicles is being used by ghost brokers, insurance businesses need to constantly be on the lookout for new ways to stay ahead of fraudsters. iovation’s John Marsden considers the tools available to combat the scourge of ghost broking.
In-depth - claims: The tech frontline
In this article, Insurance Age investigates how brokers can use technology to manage claims and help customers prevent them.