Brokerage Management
854 whitepapers and resources
Brokerage Management
In-depth - Sport & leisure: Slips and trips
Slips and trips are the most common cause of workplace accidents, and frequently lead to public liability and employers’ liability claims. This article focuses on how brokers can help sports and leisure clients to minimise the risk of these common accidents.
In-depth - Sport & leisure: Good sport
Sports clubs and venues can face a wide range of risks, from minor accidents through to abuse claims. This article sheds light on the various risks and how brokers can support sports clubs and venues when it comes to putting the right cover and risk management in place.
In-depth - Sport & leisure: Checking in to sport and leisure
From spas and bars to golf breaks and weddings, hotels and B&Bs are diversifying into new areas within the sport and leisure market. In this feature, Sam Barrett focuses on the opportunities available for brokers looking to develop their specialist knowledge within this market.
Video: Defending against fraudulent claims
In this short video, Victoria Keating, claims relationship manager lead at Aviva discusses how her team work closely with customers to help ensure they can defend against spurious claims.
Water damage: An Aviva Risk Management Solutions guide for commercial clients
Water leaks can cause untold damage and disruption commercially – accounting for approximately a third of all claims by value. Produced by the Aviva Risk Management Solutions team, this guide to water damage provides advice on how to prevent and minimise the impact of water damage incidents.
Video case study: Escape of water claims
In this video, Vanessa Millar, claims relationship manager at Aviva discusses how her team can support clients when it comes to escape of water claims by looking at claims MI data, and working closely with their risk prevention colleagues to implement strategies which help to avoid future losses.
Video: All rise for Aviva's claims mock trial
In September, Aviva hosted its first mock trial for staff, brokers and clients to watch a claim case scenario in court. This video provides insights into how risk and claims professionals can prepare appropriately before a claim arises and the importance of record keeping in the case of a claim.
Digital Broker Annual Report 2019
Based on input from 850 independent brokers, this report sheds light on the findings from the fourth annual Applied Digital Broker Survey. The report examines technology use within the broking space, five core competencies of a digital broker and why becoming a digital broker matters.
Works of art: A shame to throw it away
What happens when a work of art gets damaged? Benedetta Brandi, Marketing & Communication Manager, AXA Art provides specific examples of works of art that have been damaged and the factors that determine whether a work of art can be restored or instead become classified as "Totaled".
Video: Embracing in-house capabilities
Watch this video to find out more about Aviva’s in-house capabilities when it comes to claims. From desk surveyors and engineers to key centres of excellence, the Aviva claims teams look to understand each and every customer so their claims service can suit their individual needs.