Brokerage Management
839 whitepapers and resources
Brokerage Management
Nine ways to turn your customers into your self-service software champions
Insurance customers are now expecting to interact with your business and understand their policies no matter the time of day or location. This article focuses on how brokers can leverage customer self-service online portals to provide an anytime, anywhere service for policyholders.
Business continuity: Action checklist for your business
The Covid-19 outbreak is likely affecting your customers, employees, reputation and your revenue. Designed for brokers, this checklist identifies some of the important steps your business can take now to deal with the coronavirus outbreak.
Under-served, under-insured and data-poor: How can we make insurance easier for SMEs?
Estimates show that about 70% of SMEs in the UK are under-insured. This blog highlights the perils of underinsurance for SMEs, and how insurers and brokers can combine education, data and technology to make insurance relevant and easier for SMEs.
Video: Technology & your next sales win
Tech savvy insurance consumers expect to deal with brokers anywhere, anytime on their terms, as they would with other experience-led brands like Amazon. This video sheds light on how technology is impacting consumer behaviour and how brokers can respond to create an experience-led business.
Note on the Coronavirus Act 2020
Recently, we have witnessed unprecedented and sweeping changes to society as a whole. Designed for landlords, this content focuses on the implications of the Coronavirus Act 2020, the requirements of the new law and the impact of the ‘pre-action protocol’ for social housing.
As economy prepares to reopen, commercial bonds can help
Based on conversations with AXA XL customers and brokers, this article looks at four main goals companies are focusing on to recover from the coronavirus pandemic. Notably, each area presents an opportunity to use a commercial bond.
The insurance supply chain: Managing third parties from risk to resilience
With Covid-19 amplifying the importance of supply chain resilience within the insurance value chain, this content highlights why insurance firms, including insurers and brokers need to exercise more control over third parties to enhance overall resilience.
Protecting the collection when the museum or gallery is shut down
When art museums and galleries shut their doors for an indefinite period, many common risks are amplified or altered, and the existing protection schemes may need to be adjusted. This article outlines some of the ways museums and galleries can protect their collections during this period.
Coronavirus job retention scheme (‘CJRS’) eligibility
Employers are being offered the option to receive government funding so they can furlough employees on 80% of their wages (up to £2,500 per month). This also includes National Insurance and Pension payments. Designed for UK employers, this infographic sheds light on who is eligible for the scheme.
Suspension of eviction under commercial leases
Included in the Coronavirus Act - and in the Coronavirus (Scotland) Act - is protection from eviction for commercial tenants that fail to pay their rent. This content briefly outlines the implications for commercial landlords and tenants.