EXL
EXL is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together deep domain expertise with robust data, powerful analytics, cloud, and AI, we create agile, scalable solutions and execute complex operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in New York, our team is over 50,000 strong, with more than 50 offices spanning six continents.
All content by EXL
Case study: Doubling claims review productivity
This case study looks at how a Medicare Administrative Contractor (MAC) responsible for reviewing millions of claims annually leveraged EXL’s robotics solution and doubled claims review productivity as a result.
A new era of P&C claims management: Handling claims in an increasingly digital, analytic and flat world
The processing and payment of insurance claims is the moment of truth between property and casualty insurers and their customers. This whitepaper looks at the new technological tools and analytics capabilities available to P&C insurers which have the potential to transform their claims performance.
The Banking Royal Commission of Australia: Impact and way forward
The final report of Australia’s Banking Royal Commission has highlighted a multitude of pressing issues in the banking, financial services and insurance industries. This short guide highlights the implications and how organisations can navigate the changing regulatory landscape.
Your guide to the Banking Royal Commission of Australia
EXL’s Governance, Risk and Compliance practice specialises in interpreting regulatory mandates and assisting clients on their regulatory transformation programmes. Here we present a quick synopsis of the ongoing Banking Royal Commission of Australia and the implications for the insurance industry.
Improving legal team effectiveness with digitised litigated claims information
Claim litigation depends on quickly and accurately extracting information from large volumes of documents. However, this is often done using obsolete approaches. This whitepaper looks at the steps insurers can take to restructure and digitise the claims litigation process to improve performance.
Blockchain: The next big digital disruptor for CFOs
It is expected that blockchain-based systems will be used across many industries for reducing transaction costs, eliminating manual validation and streamlining business processes. This whitepaper looks at the potential uses of blockchain and how CFOs can seize the opportunities presented.
Chief transformation officer: A new role for today's P&C insurance CFO
Today, insurance CFOs sit shotgun to CEOs and are required to answer questions not only about what the company has done but how it will improve. This whitepaper focuses on why insurance needs transformation leaders and how CFOs can successfully step into a transformational role.
Priorities and predictions for the digital CFO
This infographic highlights three top priorities for CFOs and three challenges they must overcome to achieve four specific outcomes associated with digital transformation.
The CRO's guide to getting started with robotics in compliance
In order to get more work done faster, better and more accurately, CROs have begun employing Robotic Process Automation (RPA). This guide highlights the benefits associated with leveraging robotics and the steps organisations can take to move forward with implementing automation.
How to offer a niche insurance user experience
Can a niche insurance user experience be scaled to drive revenue growth? Post, in association with EXL, gathered together a number of insurance industry experts to explain how.