EXL
EXL is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together deep domain expertise with robust data, powerful analytics, cloud, and AI, we create agile, scalable solutions and execute complex operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in New York, our team is over 50,000 strong, with more than 50 offices spanning six continents.
All content by EXL
Optimising claims indemnity spend leveraging data & analytics
With the right data & analytics strategy in place, insurers can leverage advanced analytics capabilities to ensure significant indemnity savings. This content identifies opportunities for claims indemnity spend reduction and highlights how insurers can prioritise and implement these initiatives.
When it comes to property & casualty insurance, digital is data
Data quality is a leading inhibitor of insurers’ digital transformation. This content focuses on the data-driven future of the P&C insurance industry, the digital transformation challenges facing P&C insurers and their goals for becoming data-driven carriers in the post-pandemic world.
Issue 3 | Imagination & insight: The reading 'rendez-vous' for insurance leaders
Understanding ‘trust’ as a business asset will be critical in partnerships, and nowhere more urgently than in insurance. Issue three of EXL’s Imagination and insight content series focuses on two further themes that are essential to societal and business development: Relationships and Trust.
Bring it on! Why EXL and the insurance sector can look ahead with confidence
The insurance leaders, advisors & analysts evening – facilitated by EXL and London Market Forum – highlighted remarkable progress and exciting prospects in the insurance industry. This content provides an overview of the key issues discussed and some takeaways for insurers.
Finance digital transformation in insurance
In many ways, the success of digital transformation initiatives in finance is mission critical for insurance CFOs. In this paper, we lay out a model step-by-step approach on how insurers can orchestrate a successful finance digital transformation journey.
The state of the conversational AI market
Conversational AI adoption is accelerating across enterprises for its ability to offer immediate, relevant customer support. In this paper, we share the key questions companies should be asking about conversational AI, as well as advice on how to overcome many of its common challenges.
Meeting the challenge of software quality: “Quality first, quality forever”
This whitepaper provides some of the key success parameters for the dynamic digital age that are critical for businesses to keep up with the speed to market and deliver value to customers.
The road to open finance: Challenges, opportunities and next steps for the insurance industry
The insurance industry can use open finance to deliver customised and personalised products, and enhance customer experience through personalised product pricing and gap analysis. This whitepaper highlights why insurers should be at the forefront of this development and the opportunities available.
Machine learning - a progressive solution for claims fraud detection
Fraud is both an ever-present threat and growing opportunity for insurers who haven’t yet shifted to a data-driven detection model. This content highlights two key challenges facing counter-fraud teams and how insurers can leverage machine learning for claims fraud detection.
Video: Enabling real time insurance verification
Real time insurance verification provides continuous proof of insurance and helps to solve the fundamental problems associated with a certificate of insurance. Watch this short video to find out more.