Strategy
1169 whitepapers and resources
Strategy
Webinar: Mapping and innovating processes to drive better, customer focused decisions
Designed for insurers and brokers, this webinar explores how you can overcome the practical challenge of successfully changing the operating model in order to deliver a customer experience fit for the digital age.
Digital intelligence: End-to-end process improvement in insurance
Despite their adoption of modern technologies, too many insurers struggle with slow processes and lacklustre automation results. This content provides advice on how insurers can identify areas for automation and transform the customer journey.
Meta data driven approach to Data Lakes - avoiding a data swamp!
Ageas UK is one of the largest general insurers in the United Kingdom, providing insurance to over five million customers. This whitepaper highlights the data modernisation journey of Ageas UK and how the insurer successfully built a cloud hosted Data Lake to transform its capabilities and services.
Driving a data-fuelled insurance business
New regulatory and accounting requirements, changing customer expectations and competitive forces are leading many insurance companies to re-evaluate their approach to data management. This white paper focuses on how insurance companies can reap the benefits of a data-fuelled insurance business.
Guidewire's approach to predictive analytics, part six: Enabling a smart core system
It has been difficult for the insurance industry to formulate a proper vision for their use of predictive analytics. This final instalment considers what it means to have a vision around predictive analytics and how this can change a company’s corporate vision.
Guidewire's approach to predictive analytics, part five: Monitoring
Even good predictive models can begin to deteriorate over time as the data on which it is based gets older and older. Part five of this blog series considers the unique needs of monitoring operationalised predictive models to ensure they remain fit for purpose.
Guidewire's approach to predictive analytics, part four: Implementation
Without embedding a predictive model into a relevant business process, all the work and cost put into predictive analytics will be for nothing. Part four of this blog series considers the unique needs of implementing predictive models into insurance business processes.
Breaking barriers in mobile customer onboarding
With consumer expectations growing, enterprises must strive to provide simple and intuitive ways to register or sign-up for services. This e-book focuses on how organisations can improve mobile customer onboarding in order to strengthen customer loyalty within the crucial first touchpoints.
Covid-19 and insurers: Is it business as usual or business badly disrupted?
Duck Creek Technologies canvassed the global re/insurance industry’s views and experiences of the Covid-19 pandemic crisis from an internal perspective. Based on the survey results, this report explores the true impact of Covid-19 on the insurance industry and its operations.
Insurance predictions for 2021: A year of new risks and renewed collaboration
In this Q&A, Jeffrey Skelton, Managing Director, LexisNexis Risk Solutions, Insurance, Europe, discusses the current insurance industry landscape, how insurance has evolved over the past 12 months and the current challenges facing the industry, before sharing his predictions for 2021.