Strategy

1144 whitepapers and resources

Strategy

Three paths for core system modernisation

As insurance consumer expectations continue to drive digital from a ‘nice to have’ to an operational requirement, the hurdles from outdated systems and software are becoming business barriers. This whitepaper focuses on three different paths to solve one problem and the pros and cons of each option.

Brace for the inflation storm

Inflation is front of mind for the general public – and that is no different for the insurance market. This article investigates how prepared the sector is for inflation rises and how they can make sure customers see insurance as a must-have instead of a nice-to-have as they tighten their belts.

Omni-experience vs omni-channel in insurance

Omni-experience is about creating flexibility for customers, employees and the various technologies and tools you deploy for people to navigate them fluidly, as their situation and preferences dictate. This blog highlights how omni-experience can be applied to the insurance industry.