European Regulation and Standards
123 whitepapers and resources
European Regulation and Standards
FOIL Update - Brexit and cross border claims
This FOIL Update covers two related articles which look at the current position with cross-border claims from 11.00 p.m. on 31 December and EU proposals for a reformed Motor Insurance Directive.
FOIL Update - The impact of Brexit on motor insurance
At FOIL’s recent roundtable, three experts provided their views on the Brexit landscape as far as motor insurance law is concerned. This summary looks at the concerns expressed by the speakers and what they believe the current position to be.
The insurance supply chain: Managing third parties from risk to resilience
With Covid-19 amplifying the importance of supply chain resilience within the insurance value chain, this content highlights why insurance firms, including insurers and brokers need to exercise more control over third parties to enhance overall resilience.
Finding ways to slow down colour degradation in important works of art
In this article, Andrew Davies, an in-house Art Expert with AXA ART and member of the AXA Research Fund judging panel, explains how exciting new research could help to better preserve works of art for future generations to enjoy.
GDPR and cyber risk
Combined with the backdrop of the GDPR regulatory environment, the cyber landscape is also rapidly evolving with criminals becoming ever more sophisticated. This content looks at how SMEs can reduce the risk of a cyber-attack and shares five top tips from the National Cyber Security Centre.
GDPR: A catalyst for the European cyber market
In 2019, the UK’s Information Commissioner’s Office issued fines of £183M to British Airways and £99M to Marriott International for their widely publicised data breaches. This blog highlights the opportunities for cyber insurers to step in as trusted client advisors to address complex data issues.
GDPR 2.0: One year later
One year on from the GDPR deadline and aligned to recent advice from the ICO, organisations are moving beyond minimum baseline compliance to a more integrated approach. This booklet sheds light on how EXL has worked with and assisted insurers and brokers on their compliance transformation journeys.
Digitalising claims handling to drive customer-centricity
Insurers are being called upon to embrace digital transformation in order to revolutionise claims handling and become customer-centric. This article highlights the benefits associated with automating the claims process and how insurers can overcome legacy system shackles to achieve transformation.
Brexit: Potential impact on labour and materials
The construction sector is facing a ‘perfect storm’ scenario with a number of key elements putting an already struggling industry under increased pressure. This report sheds light on the current issues in the UK construction sector and the potential impact of Brexit.
Broker roundtable: Dealing with data
The amount of data that brokers have access to is increasing rapidly. Our panel of experts discuss how the industry can use this information to improve the customer experience and create efficiencies.