Business Management
2102 whitepapers and resources
Business Management - White papers related to Business Management
How insurers can deliver the next generation claims operating model
With the claims function now the front runner in all large transformation agendas, this whitepaper focuses on the impact of Covid-19 upon the general insurance claims ecosystem and how insurers can deliver the next generation claims operating model.
How data and automation can support your customer's insurance journey
Today’s insurers are often challenged with needing to perform multiple tasks from finding customers and performing affordability checks through to identity verification and claims. This video highlights how insurers can streamline, automate and facilitate the entire customer journey.
Infographic: The case for natural language processing and artificial intelligence within insurance
Across the insurance value chain, traditional processes for dealing with the unstructured data deluge are largely inefficient. This infographic highlights how the emergence of natural language processing technology can be a game changer for insurers as they attempt to tame unstructured data.
Insurers turn to tech amid disruption and payouts
In this video, Piers Williams, Insurance Relationship Manager at AutoRek and James Birch, Head of Innovation at Brit Insurance, discuss the challenges insurers are facing and partnerships between insurers and insurtechs in a coronavirus environment.
The case for natural language processing and artificial intelligence within insurance
Natural language processing (NLP), a field of artificial intelligence (AI), is used to transform manual processes and analyse large volumes of unstructured data. This content focuses on how this technology can be a game changer for insurers.
How digital workers can complement human underwriters and enhance the customer experience
This content focuses on why many insurance companies are turning to intelligent automation to support existing underwriting functions and leverage the value of data. Download this article to discover how digital workers can complement human underwriters and enhance the customer experience.
Taming the uncertainty of ransomware risk
It’s easy to find ourselves doing much but achieving little when it comes to cyber perils. In this white paper, Guidewire Cyence advances both a new mindset and a practical means to tame ransomware risk uncertainty with an innovative approach.
Redefining diversity for growth and resilience in insurance
In today’s business landscape, the definition of diversity has been broadened to include diversity of talent and ideas, supply chain, geography and operations, and digital fluency. This content focuses on how insurance companies can embrace five vectors of diversity to drive growth and resilience.
What is HMRC's guidance for extended furlough?
On 10 November 2020, HMRC published full guidance on the extended Coronavirus Job Retention Scheme, also referred to as the Furlough Scheme, which has been extended to 31 March 2021. In this article, Hannah Thomas, Solicitor, Markel Law, highlights four key changes relevant to employers.
Risk convergence: How insurers can seize the initiative on privacy, cyber risk and operational resilience
The Covid-19 pandemic is reshaping the operational risk landscape and leaving insurance companies exposed to new challenges. In this webinar, an expert panel discuss how insurers can seize the initiative on privacy, cyber risk and operational resilience as an opportunity to be future-ready.