Business Management
2102 whitepapers and resources
Business Management - White papers related to Business Management
Calculate the impact of transformation with intelligent automation on your contact center
Blue Prism’s interactive contact center value calculator will help you understand how intelligent automation can save costs and add value to your business. Learn how much you could save, how much capacity you could gain and get some top tips for transforming with automation.
Phases of predictive analytics maturity
Guidewire has found that insurers typically progress through several phases on their way to becoming efficient in their use of predictive analytics. This white paper introduces a predictive analytics maturity model and recommends best practices for an efficient and agile approach.
Understanding the risk of legacy ECM
Have your organisation’s needs outgrown their legacy information systems’ ability to deliver tangible business value? This content highlights the costs and risks of remaining on those systems, reasons to consider more modern alternatives, and key considerations to keep in mind.
Claims processes: The biggest challenge to talent and changing roles in insurance
For the insurance industry the speed of change is arguably greatest within the claims function. This blog sheds light on what the claims department of the future will look like, how existing roles are changing, and the skills challenges and opportunities within the insurance industry.
Covid-19 and insurance economics: Supporting businesses seeking resilience
Automation, analytics, and digital technology will be important elements of new business models following the current crisis. This white paper highlights why insurers will need new tools to provide risk insights in order to help businesses improve resilience comprehensively.
How insurance firms are facing threats to the industry and to their business using technology
In an excerpt from a recent webinar, Blue Prism’s VP of strategy, Gary Smith, talks about the challenges facing the insurance industry which can be met with intelligent automation and a digital approach, before highlighting how automation can help employees of insurance companies.
Distribution management: Empowering the agent of the future
Insurance carriers need to be able to enable and manage their agents to be extensions of their sales teams. In this webinar, an expert panel discuss what modern strategies and tools carriers can leverage to help empower the agent of the future and enable stronger relationships with them.
Powering your content with AI
With artificial intelligence now becoming one of the hottest topics in technology, we are at an unprecedented time in the area of information management and content services. This guide explores the rapidly evolving role that AI and machine learning (ML) technologies play in content management.
Top tips: How data management & data modelling can benefit insurance processes
An insurer can only act on their most valuable asset - data - if it is stored, organised and managed properly. This blog provides some top tips about transitioning to a more robust data management system and the benefits insurers can expect from cloud-based data modelling platforms.
Customers are looking to insurers for stability in 2021
How has Covid-19 impacted customer relationships with insurers? This blog highlights some of the key findings from Censuswide’s research which looked at what consumers consider to be the most important qualities of an insurer and how insurers can provide more stability for customers in 2021.