Business Management
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Business Management - White papers related to Business Management
A new era for Europe: Innovation and partnership
Xavier Veyry was appointed CEO, Europe & Asia for AXA XL Insurance in June. In this article he talks about the challenges of recent months, innovation in risk and insurance, and the importance of risk management associations.
Blog: Why brokers must use data to understand post-pandemic risk
The hunger for deeper data insights for more accurate risk assessment and pricing continues to grow, with brokers facing new risks created by the Covid-19 pandemic. This blog highlights the importance of digital, data and connectivity as brokers navigate a world with coronavirus.
Spotlight: Future of insurance work – Value employees and customer and reap the benefits
In 2020, every insurance provider has had to adapt their operations to address the need to protect employees, whilst ensuring customers are served well. This article highlights the benefits of valuing employees and customers, and why business transformation is now top of the agenda.
Spotlight: Future of insurance work - Transitioning back to the office
When lockdown happened in March, insurers and brokers rapidly transitioned to remote working. This spotlight focuses on whether the changes are permanent, what the future might look like and what this means for personal relationships in insurance as well as attitudes towards new technology.
Insurance and Covid-19: Initial reaction to the crisis and rebuilding in a new environment
The insurance industry has been impacted profoundly by the Covid-19 pandemic. In this video, an expert panel assess what the landscape is like for the industry moving forward and the challenges which need to be addressed including managing a remote workforce and maintaining high service levels.
Achieving effective data management in the insurance industry
In 2020 there is a significant opportunity for the insurance industry to unlock the potential of the data available and change the somewhat frustrated historical relationships firms have previously had with their data. This content highlights how insurers can achieve effective data management.
The C-suite perspective: What will the future insurance workforce look like?
In a world of change, new technology and a different business environment, one strong undercurrent carries through all board level discussions – what will the future insurance workforce look like? In this video, a panel of insurance leaders discuss how the industry can prepare for the future.
Attracting and retaining talent to overcome the skills gap in insurance
Talent retention and the skills gap have long remained a challenge in the insurance industry. In this video, an expert panel discuss how the insurance industry can become more appealing to talented millennials and the skills which are required for the modern workforce.
Embracing new tech and a digital workforce to drive a more efficient, innovative business
From chatbots and IoT, to drones and AI, technology is having a profound impact on how insurers engage with customers and conduct their operations. In this video, an expert panel discuss how insurers can leverage new technology and a digital workforce to drive a more efficient, innovative business.
The customer journey from now to 2030: How can the insurance sector rebuild trust and engagement over the next decade
This video focuses on the forces shaping the insurance customer journey from now to 2030 and how insurance providers can rebuild trust and engagement over the next decade.