Video
396 whitepapers and resources
Insurance Hound's Video Channel brings you the latest news, insights and product innovations shaping the industry's future.
Video: Building an environment of change - Tryg Denmark
In this video, Tryg Denmark’s Mette Rønberg, business change manager and Michael Poulsen, VP, head of business technology, discuss how the Scandinavian insurer is leveraging Guidewire’s claims handling system to build an environment of change.
Video: Opportunities in the life and annuity market
The life insurance sector is ripe for innovation. This short video highlights why now is the time for life insurers to rethink traditional processes and the opportunities to drive change in order to provide the best value propositions for millennials and commercial clients.
How personalised interactive videos enhance customer experiences
One new tactic insurers are adopting is the development of personalised, interactive videos and deploying them across a number of use cases. This podcast discusses the evolution of video as a format and how personalised, interactive video can improve customer experience, retention and renewals.
Short video: Prospects of success
In this short video, Heather Wilmot, ARAG’s Claims Operations Manager, highlights how having a prospects of success clause in policies helps ARAG to provide access to justice to as many people as possible.
Video: Prospects of success
In this video, ARAG's Claims Operations Manager, Heather Wilmot, and In-house Counsel, Hector Stamboulieh, discuss the 'prospects of success' clause and why it is essential to the availability and affordability of legal expenses insurance.
Short video: Your ARAG appointed solicitor
In this short video, In-house Counsel, Hector Stamboulieh, highlights how ARAG gets the quality from its solicitors by vetting them, by auditing them and making sure that they're experts in their field.
Video: Your ARAG appointed solicitor
In this video, Claims Operations Manager, Heather Wilmot, and In-house Counsel, Hector Stamboulieh, explain how ARAG's ability to appoint specialist solicitors benefits our policyholders and makes legal expenses insurance affordable for families and small businesses.
Video: Leveraging digital trends in insurance - Part two
How can insurers leverage digital trends? Part two of this video series briefly highlights how AI and chatbots will impact how the industry engages with customers and how insurers can benefit by taking a step back to identify specific processes which can be improved quickly.
Video: Leveraging digital trends in insurance - Part one
How can insurers leverage digital? Part one of this video series briefly highlights how insurtechs and software providers can help insurers improve end-to-end processes within specific areas such as dynamic pricing, automated claims handling and automated underwriting.
Video: What is digital in the insurance industry?
This short video highlights how digitalisation within insurance has evolved beyond process automation and how digital technologies today can help insurers to enhance the customer experience.