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Insurance Hound's Video Channel brings you the latest news, insights and product innovations shaping the industry's future.

Video: Succession planning - market dynamics

In the final edition of our week long look at succession planning Phil Bayles, chief distribution officer, intermediaries at Aviva highlights how buying activity is moving down the size layers and the opportunities for buyers in the regional market.

Video: Succession planning - criteria for success

In the third part of this succession planning video series, Phil Bayles, chief distribution officer for intermediaries at Aviva looks at where to go for advice. He sets out how individual aspirations and where people are in their life stage will impact each bespoke plan.

Video: Succession planning - the latest wave of consolidation

In this video, Phil Bayles, chief distribution officer, intermediaries at Aviva joins Insurance Age editor Emmanuel Kenning in the studio for part one of a succession planning video series. Bayles shares his thoughts on what has been learned by buyers and sellers in the past waves of consolidation.

Video: ARAG - How to make a claim

Becoming involved in a legal dispute can be a real worry for customers. In this video, Heather Wilmott, BTE Claims Manager, at ARAG UK, talks through what happens if they have a claim and offers tips and guidance on how to make sure the process runs as smoothly as possible.