Pricing
260 whitepapers and resources
Pricing
Exploring the impact of the ‘cost-of-living crisis’ on pet insurance sales and renewals
At a recent roundtable discussion hosted by Insurance Post, in collaboration with CRIF, an expert panel discussed the influence of the current cost-of-living crisis on pet insurance sales and renewals. This article provides a summary of the key discussion points.
Global consumer insurance insights 2023
Now in its second year, the Global consumer insurance insights survey gathered in-depth feedback from over 2,000 insurance consumers. Read this report for the latest insights into the preferences of insurance consumers and the strategic opportunities for insurers to improve engagement.
Multi-occupancy building insurance: Feedback to the September 2022 report and consultation on handbook changes
In its September 2022 report, the FCA identified issues within the multi-occupancy building insurance market which are leading to poor outcomes for leaseholders. Based on feedback to that report, this consultation paper provides information on the FCA’s proposed rule changes.
Tackling the complex challenges of commercial insurers
Commercial insurance is an information juggernaut. This white paper explores the unique challenges facing commercial insurers today – and outlines the ways in which Duck Creek solutions can turn those challenges into opportunities.
Multi-occupancy buildings insurance - broker remuneration
Read the findings of the FCA’s multi-occupancy buildings insurance broker remuneration review, its conclusions and next steps. One of the findings in the broker market was evidence of some high commission rates and poor practices which were not consistent with driving fair value to the customer.
Managing personal lines customer expectations
In this webinar, an expert panel discuss how the challenging economic landscape is impacting the personal lines market, the importance of trust and how insurers can adapt to meet the needs of policyholders in 2023.
IPT compliance: A guide for insurers
Insurance premium tax (IPT) is complex. For insurers, keeping up with changing rates, rules and regulations can be challenging especially when writing across multiple territories. Designed for insurers, this guide provides everything you need to know about the IPT regulatory landscape.
Uncover consumer perceptions of non-annualised policies (NAPs) and their growing value in the motor insurance market
Motor insurance is changing as consumers’ needs change. A combination of various social and economic factors are altering the way many UK consumers use their cars. This white paper sheds light on consumer perceptions of non-annualised policies and their growing value in the motor insurance market.
Three gifts commercial lines insurers can give their policyholders
For those in the insurance business, the best gift you can give your customers is an increase in peace of mind. This blog highlights three ways commercial lines insurers can brighten the day for the business owners and operators in their customer communities.
Customer retention: Mind the gap
Acquiring a new customer is between five and 25 times more expensive than retaining an existing one. Within insurance, the average customer retention rate is just 84%. This blog highlights how a four-step systematic and scientific process can help insurers improve customer retention.