Underwriting
808 whitepapers and resources
Underwriting
Customer retention: Mind the gap
Acquiring a new customer is between five and 25 times more expensive than retaining an existing one. Within insurance, the average customer retention rate is just 84%. This blog highlights how a four-step systematic and scientific process can help insurers improve customer retention.
Roadmap to EV adoption: Are fleets ready?
Transitioning to an electric vehicle fleet can significantly reduce an organisation’s carbon footprint, boost efficiency and sustainability, whilst ultimately bringing down costs. Designed for fleet specialists, this five-step guide provides a roadmap to help you start your electrification journey.
AI integrated underwriting and claims solutions
Gradient AI and Duck Creek offer integrated underwriting and claims management solutions that combine Gradient AI’s state-of-the art AI solutions with Duck Creek’s industry leading policy and claims products in the cloud. Read this product guide to find out more about the key benefits for insurers.
Intelligence: Travel insurance
Parametric products are a good example of how complexity can be removed from the world of insurance. This article examines how their use in travel insurance could help the insurance market with its transparency and ultimately clean up its image.
The bottom line on prescriptive analytics
Insurers will need to leverage data-driven insights to augment human intelligence to deliver superior business outcomes across various functions including pricing, claims and underwriting. This blog sheds light on the power of prescriptive analytics and how it might be used in an insurance setting.
Supercharging P&C insurance sales with the digital customer experience
Insurers are now expected to provide information that helps customers learn about policies, compare options and even complete an application from virtually any connected device, 24/7. This whitepaper focuses on how P&C insurers can supercharge sales by improving the digital customer experience.
Panel debate: Embedded insurance
In this panel debate, Shreyas Vasanthkumar, Duck Creek’s managing director, EMEA, joins executives from Swiss Re, Munich Re, Zurich, and Helvetia to discuss embedded insurance. Watch this video to find out how to expand your ecosystem partnerships to increase penetration and win new customers.
How can insurance providers gain more flood risk insight?
Analysis by the Environment Agency indicates that there could be a large increase - of up to 50% - in the number of houses built on flood plains over the next 50 years. This blog highlights how home insurance providers can leverage geospatial data to mitigate flood risk exposure.
Underinsurance: Living in uncertain times
Insurance Age’s in-depth explores: the rising risk of underinsurance during a period of economic difficulty; how brokers can help their clients to ensure they are covered to the right level; how new technology is helping to prevent underinsurance and boost trading.
Insurance challenges creating the frictionless customer experience in the real world
The difference between insurance and assurance provides a useful illustration about insurance and peace of mind in today’s digital world. This blog highlights the challenges facing insurers as they strive to provide frictionless customer journeys and how innovations such as open insurance can help.