Technology Trends
1472 whitepapers and resources
Technology Trends
Understanding customers and risk: Your cognitive future in the insurance industry
For insurance, cognitive computing has indeed arrived, and its potential to transform the industry is enormous. Already, cognitive systems are driving customer engagement through virtual digital agents and improving decisions for underwriters. This report highlights the implications for insurers.
Cloud computing for insurance
The cloud represents enormous opportunities for change in the insurance industry as organisations strive to accelerate business transformation, reduce costs and gain access to new markets. This whitepaper sheds light on how insurers are already reaping the benefits of cloud computing.
Insurance fraud: Let's know our customers and their properties a little better
Misrepresentation at point of quote or sale has arguably been one of the biggest growth areas in insurance fraud. So why is the insurance industry seeing this trend and is it set to get worse? Download this article to find out more.
Insight briefing: Supporting innovation in insurance in a digital age
This insight briefing focuses on the need for policymakers to support innovation in fintech and insurtech, while also guaranteeing consumers the same protection when using services offered through new technologies by new market entrants as they have with similar offerings by traditional insurers.
InsurTech futures: The rise of the machines
In this article, Red Crake's Ed Pugh tells us how brokers can cut costs by using software systems to automate repetitive processes.
Rethinking insurance: How cognitive computing enhances engagement and efficiency
To better understand how the insurance industry can harness the power of cognitive technologies, IBM engaged over 1,500 executives worldwide for its Cognitive Insurance Survey. This report provides an in-depth analysis of that research and highlights how insurers can gain a competitive advantage.
In-depth: Cyber insurance
Cyber is a bold new frontier for the insurance sector but, as Rachel Gordon explains, the new risk type brings new challenges for brokers. She investigates the future of the market and what brokers can do to help clients manage risk in the digital age.
Future cities: Building infrastructure resilience
This report looks at how to improve the ability of cities and their infrastructure to withstand and recover from disasters. It includes three new pathways that will help city officials, businesses, communities and insurers work together to build greater city resilience.
Making the complex simple: Smart claims fraud detection
Reducing fraud losses is a high priority for insurers, with the market recognising they must contain fraud as a ‘managed risk’. But how can insurers work smartly to detect claims fraud? This article sheds light on how claims fraud indicators can be grouped into four main areas to improve detection.
The key risk trends of 2016
2016 was a tumultuous year. But sometimes you have to look back to move forward. This article examines what measures businesses should put in place now to define clear risk mitigation strategies and take informed action over the coming year.