Technology Trends
1472 whitepapers and resources
Technology Trends
Closing the gap – insuring your business against evolving cyber threats
While it isn’t possible to be 100% secure from a cyber-attack, there are numerous measures companies can take to reduce the risk of it happening, and to ensure they minimise the consequences should a breach occur. This report helps companies better understand the cyber threat.
Core systems on-demand: The new competitive advantage for future-ready P&C insurers
Everybody thinks they know what Software as a Service is all about. But ask five software professionals, and you may get five different answers. With this in mind, this blog addresses a few of the more common questions, concerns and opportunities relevant to the insurance industry.
How insurers can prepare for the digital revolution
Successful insurers are reimagining their business models, transforming business processes, and enabling their workforce to deliver new customer value and live outcomes in the digital economy. This paper explores the emerging trends and answers fundamental questions about the future of insurance.
Blog: Keeping up with the customers
Customer expectations have changed. Technological advances in the past five to 10 years have refocused entire industries on providing ‘real-time’ customer care. This blog post explains that while insurance businesses are notoriously complex, customers now want immediate and precise answers.
Blog: Empowering customers through digitisation
Insurtech has arrived. There are daily headlines speculating how the technological revolution will impact the insurance industry and there’s no question that it will. This blog post looks at the impact of digitisation for the consumer.
Blog: How artificial intelligence will simplify insurance
While insurance is becoming ever more complex, insurers are being disrupted by digitally-led start-ups simplifying what insurers do for customers. Mike Downing, CTO for the WPA Group, envisages long and complex policies with drawn-out claims processes becoming history in the not-too-distant future.
Roundtable: How will brokers stay ahead in business?
At a time when regulation and taxes are weighing heavily on their operations, brokers find they have to adapt to the digital age. At a Post roundtable, in association with SSP, they discussed how they can leverage new technologies to better serve their customers and thus stay relevant.
How can insurers and brokers help ICT clients tackle heightened risks?
The ICT sector in Asia-Pacific is booming with many companies experiencing rapid growth. This whitepaper sheds light on this buoyant sector and highlights how brokers can help ICT clients tackle heightened risks, whilst avoiding the perils of underinsurance.
Digital change is transforming the insurance industry & B2B payments
The insurance industry may historically have been largely hidebound by legacy IT, but change is afoot. This article briefly outlines how digital change is gathering speed in the B2B payments space and how insurers can benefit by improving their claims processes.
Financial firms learn to love customers by extending data analytics
Based on research conducted by Qlik and The Wall Street Journal, this whitepaper highlights how the insurance industry can better leverage established data analytics platforms by providing customer-facing staff with better access to analytical insights in order to improve customer satisfaction.