Technology Trends
1470 whitepapers and resources
Technology Trends
Cyber threats to UK businesses
Cyber risk is now number one or very high on the threat matrix for many organisations. This report sheds light on the evolving landscape of cyber risk in the UK, how insurers can price cyber risk and four simple steps organisations can follow to proactively manage cyber risk.
Transformation across the insurance lifecycle for better service and reduced cost
This case study focuses on how EXL worked with one of the world’s largest publicly traded P&C insurance firms to rapidly transform its insurance value chain, restoring profitability and establishing the insurer as a formidable digital-era competitor.
Digital transformation of the marketing function for UK insurers
EXL’s research on UK insurers reveals a strong positive relation between the earned media value of the social media buzz, brand consideration and market share. This article looks at what digital transformation means for UK insurers’ marketing functions and how they engage with consumers.
Drones and insurance claims investigations
In this article, Nick Lock, head of property claims at Allianz, highlights how drones are playing an increasingly important role within insurance, and are becoming particularly prevalent in the investigation and resolution of claims.
Blog: The changing landscape of identity theft
Valid motor insurance is proving to be a valuable disguise for today’s criminals, with fraudsters using stolen identities to take out cover. In this blog, James Burge, fraud manager at Allianz sheds light on the changing landscape of identity theft and the tactics used by fraudsters.
Growing your insurance brokerage through M&A - How technology can help
In this whitepaper we describe the main challenges insurance brokerages are likely to face when integrating a merger or acquisition and outline how technology can help.
Mind the gap: Using external data to reduce pricing disparity in property underwriting
To uncover the key challenges faced by property underwriters and the tools being used to manage property risks, Post in association with Verisk recently surveyed 73 front-line specialists. This report sheds light on how successful insurers are using external data to support property underwriting.
Digital intelligence: Achieving the promise of digital insurance
EXL’s research suggests that many organisations are struggling to generate the business value they expect as a result of digital transformation. This whitepaper focuses on how the insurance industry can leverage Digital Intelligence by bridging the gap between expectations and outcomes.
Value chain disruption in insurance: The road to insurance as a platform
This whitepaper explores the “need for speed” within the insurance market and how the speed of change across all industries is demanding a new approach to delighting customers and growing revenue.
Why technology represents the biggest opportunity for insurance distribution
Automation is reshaping the insurance industry, resulting in lower margins and higher customer expectations. Novidea’s research highlights that while the vast majority of respondents perceive the industry and their businesses to be highly tech-driven, actual levels of adoption are stunningly low.