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Sexual harassment in the workplace - A time for change
Changes around sexual harassment at work become law on 26 October 2024. This article explores the implications for employers in respect of their duties regarding the prevention of sexual harassment in the workplace.
Why poor data analysis is holding back the London market
Lack of trust in the use of data-driven methods among most London Market underwriters is “the elephant in the room for any competitive insurer”. This article looks at why it’s high time the market addresses this issue.
Is technology the solution to property underinsurance?
This article explains why without technology insurers and brokers haven't got a hope in hell of knowing whether a property is underinsured.
Navigating a tight budget
With the new Chancellor putting her first budget before Parliament this month, it's unclear how much of the financial burden businesses will have to bear. Andy Talbot, director of marketing, ATE and broker sales at ARAG, discusses how firms can work around the outcomes of the upcoming Autumn budget.
Automated claims management: Three pillars of success
In contrast to traditional approaches, automated claims management systems optimise underwriting efficiency with advanced algorithms and machine learning. This blog provides some top tips on how to automate the claims experience for your customers including three key pillars of success.
How Partners& generated £1.8 million ROI on its FullCircl SmartBroker + Acturis investment
Partners& is one of the UK’s leading insurance businesses, offering a broad range of solutions. This case study focuses on how Partners& leveraged an API-powered integration between Acturis and FullCircl’s SmartBroker to deliver next generation data enrichment and generate £1.8 million ROI.
The genie in the bottle: improving outcomes in income protection claims
At a recent Insurance Post roundtable in association with EvolutionIQ, specialists explored the challenges and opportunities for income protection insurers in supporting the ‘back to work’ mission. This article provides a summary of the discussion and key areas covered.
Diminishing justice
Tony Buss, CEO of ARAG, the UK’s leading insurer of legal costs has been a key figure in the fight for access to justice for nearly 40 years. In this article, Buss reflects on the continuing crisis in the justice system, its effect on the country and how he hopes things might improve.
Zurich’s Jonathan Davis on debunking AI myths
The rise of this new technology raises a lot of questions: Does AI really live up to the hype? How can insurers implement AI positively for their customers? Will AI take everyone’s jobs? What if AI leads to unethical business practices? This article looks at predictions about the future of AI.
Transforming the insurance industry with process intelligence
To truly become data-driven, insurers need solutions that make it easy to transform raw information into insights that lead to action. This blog highlights how insurers can leverage process intelligence to optimise key processes across claims management, underwriting and customer service.