Regulation
337 whitepapers and resources
Regulation
Regulatory compliance & Consumer Duty: Strategies for financial firms
The implementation of the Consumer Duty regulation in July 2023 ushered in a new era of consumer protection in the UK's financial services sector. With full compliance required since July 2024, this whitepaper provides an essential guide for insurance brokers to meet the regulatory requirements.
Electric vehicles and the future of motor insurance
How will the rise of electric vehicles and the FCA’s Consumer Duty affect the car hire and replacement vehicle market? This report sheds light on the key findings from the Insurance Post/Europcar Shifting Gears Motor Survey and how motor insurers can future proof their businesses.
Fixed recoverable costs in low value clinical negligence claims
Pursuant to Sir Rupert Jackson’s proposals from 2017, the civil litigation landscape has recently faced imminent change vis-à-vis fixed recoverable costs, namely, the amount of legal costs that a winning party can recover from a losing party. This article sheds light on the latest developments.
Reflecting on the government’s foray into the professional indemnity insurance market for fire safety assessors
In the wake of the government’s short-lived intervention into the professional indemnity market for fire safety assessors, this article looks at how effective it was and whether problems persist today.
Home insurance: Tackling the surge in claims settlement delay complaints
With a significant spike in complaints suggesting the home insurance industry is struggling to keep pace with the number of claims it is receiving, this article examines what is behind settlement delays and how providers are managing expectations.
Navigating data breach compensation claims
The extent to which damages can be claimed in the event of a data breach has been a hot topic over the last few years. This article looks at the key cases for data breach claims and considers whether English Courts are diverging from EU Courts on this issue and what is next for data breach claims.
Evolving the insurance claims supply chain
Insurers and brokers are re-evaluating their supply chain strategies in the face of ongoing resource scarcity, and outsourcing is becoming more prevalent in today’s claims management world. This article examines the rise of outsourcing in a resource-scarce world.
Better motor claims are no accident
The new Consumer Duty requires insurers to ensure reliable replacement vehicle offerings with dependable secondary suppliers, consistently meeting consumer expectations. This article outlines how innovative secondary suppliers can improve end-to-end incident management, benefiting all stakeholders.
How can insurance providers overcome compliance barriers and leverage technology to thrive in the face of regulatory pressures?
This research report explores the challenges posed by the ever-evolving regulatory landscape, the transformative impact of RegTech and how your organisation can stay ahead of the curve.
Delivering better justice
The spring is always a busy time for ARAG, but this year has been exceptional. This blog provides an update on ARAG’s activities so far in 2024 and why, regardless of the next government, the business will be ready to adapt its policies and operations to provide access to justice for clients.