Technology Trends
1459 whitepapers and resources
Technology Trends
What will finally start the electric vehicle revolution?
In this whitepaper, AX Automotive present their findings from their recent electric vehicle survey of 2,200 drivers and share their thoughts on the key changes required to increase electric vehicle adoption.
Six steps to simplifying service
With an ever-increasing number of channels available and rapidly shifting customer expectations, achieving frictionless service isn’t easy. This guide provides six key steps for simplifying service experiences.
Transforming the way customers buy insurance over the phone
Leveraging value from InsurTech to drive innovation into transformation and ultimately competitive advantage in the current climate is a theme across the insurance industry akin to the Oklahoma Land Rush of 1889. This content provides advice to insurers on which areas to capitalise on first.
How the income protection market has changed since the Covid-19 pandemic and what its future could look like
In this video Q&A, Insurance Post's content director Jonathan Swift and Rob Saunders, CEO of ActiveQuote discuss how the income protection market has changed since the Covid-19 pandemic and what its future could look like as consumers become increasingly aware of the need to protect themselves.
Closing the gap between the perceptions and reality of home insurance claims
When it comes to filing home insurance claims, consumer perceptions around premiums and claims experiences can impact renewals and even customer honesty. Based on a recent study of over 3,000 homeowners and renters, this content reveals the factors that impact fraud risk.
AI-powered predictive analytics’ impact on claims
In this episode of Conversations on the Creek, Rob Savitsky and Zach May from Duck Creek chat with Stan Smith of Gradient AI about how AI-powered predictive analytics are impacting claims.
Sudden impact: Accelerate FNOL and transform the claims experience with Guidewire & TrueMotion
Insurance customers who are satisfied with the claims experience are 80% more likely to renew their policies. This blog highlights how smartphone-based telematics help insurers dramatically accelerate the claims process and deliver the kind of seamless customer experience policyholders expect.
A clearer view of claims to help fight fraud
A lack of access to comprehensive claims data means home insurers may be unaware of an increase in both the temptation and opportunity for consumers to commit fraud. This report focuses on why consumer attitudes and preferences make access to accurate claims data an urgent priority.
Driving process improvements is not a fad - it's a necessity
The reality is that insurance is a very process-driven industry. Across underwriting, billing, and claims, workflows underlie every aspect of insurance. This blog outlines why driving process improvements is a necessity for insurers.
Four of the most demanding challenges facing the insurance sector right now and how to tackle them
This eBook looks at four of the most demanding challenges facing the insurance sector right now and how to tackle them.