IT Planning
363 whitepapers and resources
IT Planning and Management
Data sheet: The modern insurance company's digital challenge
Decentralisation and digital disruption are now hitting the traditional insurance ecosystem hard. This data sheet provides an overview of the new insurance ecosystem and why insurers must offer tailored digital solutions and an exceptional customer experience to serve digital-savvy consumers.
How your software vendor's cloud journey can drive increased value to your organisation
While it’s easy to look at the most current software version as the best version ever, what would happen if vendors instead looked at the long-term view of their platform? This article highlights how your software vendor’s cloud journey can drive increased value to your organisation.
Insurance providers' digital edge playbook
All aspects of the insurance industry are being disrupted, requiring new digital strategies and IT architectures. This playbook outlines how insurance companies must evolve their delivery architectures to meet the demands of their users, reduce risk and meet regulatory compliance.
Special report: The future of claims in commercial broking - Expert view
Technology and staff investment are key to delivering great commercial claims service. Victoria Keating, claims relationship management lead at Aviva focuses on why insurers must show the way in embracing future claims innovation, as well as their in-house capabilities and expertise.
Video: Zurich's DevOps team finds fulfilment in low-code development
Zurich Insurance has created millions in yearly value, building claims portals, policy administration systems, and cutting-edge customer experiences at 10x the previous speed using low-code. Watch this video to find out more.
Justifying the value of the cloud to your business
To successfully adopt cloud technology requires most insurers to identify and quantify business value. This blog post discusses how insurers can justify the investment to move to the cloud beyond just IT benefits.
Broker roundtable: Dealing with data
The amount of data that brokers have access to is increasing rapidly. Our panel of experts discuss how the industry can use this information to improve the customer experience and create efficiencies.
Blog: Brokers and IT platforms
Broking technology has the potential to be a strong enabler of change in the industry. This blog highlights how technological developments can enable brokers to provide better risk management advice to clients, improve customer interactions, meet regulatory requirements and reduce costs.
The digital age of insurance: Five reasons why your brokerage should be digital
The time for denial of the digital age of insurance is over. The call to action is simple: it’s time for brokers to seize the opportunity of digital transformation. This eBook focuses on five reasons why your brokerage should be digital.
Case study: Confused.com prevents hundreds of fraudulent accounts with iovation
This case study looks at how Confused.com achieved a substantial decline in the number of ghost broker applications that converted into policies after implementing iovation. Confused.com and its insurer-partners have also used iovation’s data to prosecute multiple ghost brokers.