Strategy
1169 whitepapers and resources
Strategy
Covid-19 puts the focus on insurance continuity, self-service and new processes
The arrival of the coronavirus pandemic has changed the risk landscape for insurance providers, whilst for many consumers Covid-19 was a stark awakening that usage-based insurance could be a smart choice. This blog highlights how Covid-19 is reshaping consumer attitudes towards new technologies.
Demystifying artificial intelligence in insurance
Artificial intelligence is one of the key topics in every insurer’s discussions, but what technologies are considered part of AI and how can they applied to the world of insurance? This ebook sheds light on how insurers can leverage AI to improve performance.
Webinar summary: Innovating for the 'next normal'
As we continue to deal with the impact of the Covid-19 pandemic, an expert panel at a recent Innovating for the next normal webinar explored how the industry’s approach to innovation has changed and how insurers are responding to the new customer demands sparked by this most-recent disruption.
How tech businesses can take advantage of their post-lockdown opportunities
Tech companies have always been an essential part of the UK economy, but Covid-19 has taken its toll. In this webinar, our presenters draw on their expertise to give us great insights into how tech businesses, rather than shying away are innovating and using this time as an opportunity.
InsurTalk with Laura Drabik: Aviva Italy's Vittorio Giusti on creating a better customer experience
In this video, Aviva Italy’s Chief Operating Officer, Vittorio Giusti discusses how the company's digital disruption initiative, AvivaPlus, radically redesigned the customer experience and created a digital paperless workflow tailored to the consumer.
Video: Providing a vision for intelligent automation in the insurance industry
With Covid-19 as a driver for transformation in all insurance sectors, this video from the 2020 Blue Prism World conference talks through the themes and trends for use of intelligent automation in the EMEA insurance markets.
Vlog with Alan O'Loughlin: Increased data volumes for insurance and building pathways for innovation
Produced by LexisNexis Risk Solutions, this video explains the rising volumes of data coming into the insurance world and how value is extracted from data in order to provide innovative solutions to insurance providers and their customers.
Captives' value rising as tools for resilience
2020 has been a remarkable year for emerging risks, and one of the early lessons is the need to enhance resilience. This article focuses on the specific ways captives enable businesses to be more resilient, whilst also financing and mitigating risks.
What we can learn about insurance fraud: Reading Malcolm Gladwell’s talking to strangers
This content highlights why our human instinct to default to truth by giving individuals the benefit of the doubt can lead us to the wrong conclusions about insurance fraud and how automation can help claims teams overcome the limitations of human judgement.
Exposures facing the haulage sector: Covid-19 and the implications for employers
Taken from ARAG's recent Talk to the Experts webinar about the exposures facing the road haulage industry, this video focuses on the wider implications for employers, and how they impact all businesses with workers and employees in the wake of the coronavirus pandemic and subsequent lockdown.