Motor
214 whitepapers and resources
Motor
Case study: How Zurich leveraged telematics data to improve claims services for customers
Telematics is enabling insurers to realise extraordinary, deep cost savings and loss ratio improvements. This case study features a close look at how Zurich Insurance has pioneered a solution for its claims costs and customer experience using the latest in technology and telematics services.
Special report: Motor insurance research 2019 - Expert view
With ADAS on the rise, insurers need to better understand these technologies, including their impact on safety and claims, to derive the greatest benefits from them. National Windscreens managing director Jan Teo highlights how education can play a greater role in achieving this.
Infographic: Claims telematics is your only true defence against increasing claims costs
Based on using a CaaS (Claims as a Service) product offering, this infographic highlights: three ways telematics reduces claims costs; how new technology can directly benefit loss ratio improvements; eight ways insurers benefit by improving claims processes.
Driving when tired
According to statistics from RoSPA, driver fatigue is likely to be a contributory factor in one in five road traffic accidents and up to a quarter of fatal and serious accidents. This article sheds light on the risks associated with driving when tired and employers’ responsibilities.
Video: Why motor legal protection matters
In this video, Corporate Account Manager, George Bladon, talks about ARAG's Motor Legal Solutions product and how it has already been updated in the light of the Civil Liability Act, that will come into force next year, and have serious implications for injured motorists.
Blog: The changing landscape of identity theft
Valid motor insurance is proving to be a valuable disguise for today’s criminals, with fraudsters using stolen identities to take out cover. In this blog, James Burge, fraud manager at Allianz sheds light on the changing landscape of identity theft and the tactics used by fraudsters.
Why motor matters
It is no secret that austerity has had a significant impact on most people’s ability to get justice. This short article highlights how drivers are the latest group to be hit by legislation and how the Civil Liability Bill will impact all motorists.
White lies and misbehaviour: Why consumers mislead motor insurance providers
To understand motor insurance consumers’ attitudes towards misleading insurers, and to find out which groups of consumers are most likely to try to do this, LexisNexis Risk Solutions commissioned a survey of 1,500 UK consumers. This whitepaper provides analysis of the research findings.
Video: The implications of the Civil Liability Act
In this video, David Haynes, Underwriting & Marketing Director at ARAG UK, discusses the implications of the Civil Liability Act for motor accident victims, and how it will make motor legal expenses insurance more important than ever.
Consumer attitudes towards artificial intelligence
This short report shines a light on what the public thinks about technology in the civil justice system, especially where insurance claims are concerned.