Fraud
202 whitepapers and resources
Fraud
Case study: esure cuts call center fraud by 40% with iovation
The rise of digital applications for insurance policies has brought with it an increasing number of bad policies, with fraudsters turning to aggregators to solicit quotes and submit applications. This case study looks at how esure collaborated with iovation to combat omni-channel fraud.
Definitive guide to next generation fraud prevention
This report explores how companies can leverage a next generation fraud prevention solution to stop more fraud while reducing costs and providing a positive user experience for trusted customers.
Travel insurance: Transforming and challenging through digital technology
Technology is transforming the travel insurance sector for its most important stakeholders – insurers; consumers; tour operators; medical and emergency service providers. This article looks at the specific technologies behind this revolution and the benefits for both policyholders and insurers.
How confused.com and iovation fight ghost broking
Ghost broking is what keeps insurance fraud managers up at night. In this webinar, Stephen Adams, fraud manager at Confused.com shares his organisation’s experience of using iovation’s device intelligence solution to fight fraud, prosecute fraud rings and protect its panel of insurers.
Prevent insurance fraud while improving customer experience
In the insurance industry, user experience is paramount, yet this experience needs to be weighed against the realities of rising fraud. This industry brief highlights how insurers can meet the demands of catching fraudsters, authenticating good customers, and providing outstanding user experiences.
Blog: The changing landscape of identity theft
Valid motor insurance is proving to be a valuable disguise for today’s criminals, with fraudsters using stolen identities to take out cover. In this blog, James Burge, fraud manager at Allianz sheds light on the changing landscape of identity theft and the tactics used by fraudsters.
A BIBA brokers' guide to claims inflation trends
The world of insurance claims is constantly evolving, against a backdrop of changing legislation, emerging technologies and social trends. Designed for brokers, this BIBA guide takes an in-depth look at the issue of claims inflation, including the latest claims trends and regulatory developments.
White lies and misbehaviour: Why consumers mislead motor insurance providers
To understand motor insurance consumers’ attitudes towards misleading insurers, and to find out which groups of consumers are most likely to try to do this, LexisNexis Risk Solutions commissioned a survey of 1,500 UK consumers. This whitepaper provides analysis of the research findings.
Case study: GoCompare.com facilitates early fraud reduction
This case study focuses on how GoCompare.com implemented iovation’s device recognition technology at point-of-quote to identify high-risk traffic, flag third party fraud, block misuse of its website, and increase partners’ confidence in the customers passed to them.
A new era of P&C claims management: Handling claims in an increasingly digital, analytic and flat world
The processing and payment of insurance claims is the moment of truth between property and casualty insurers and their customers. This whitepaper looks at the new technological tools and analytics capabilities available to P&C insurers which have the potential to transform their claims performance.