Fraud
202 whitepapers and resources
Fraud
How adding authorised media to the claims process prevents fraud and saves costs
In this content, Wouter Joosse, product manager at FRISS focuses on how insurers can leverage authorised media such as photo and video materials in the claims handling process in order to prevent fraud, save costs and speed up the process.
How the coronavirus pandemic impacted the insurance industry in both predictable and unexpected ways
Several months in, we can start to see how the coronavirus pandemic has affected the insurance industry and our customers. This content sheds light on claims trends and new policy requests both during and after lockdown, as well as the factors driving a rise in suspected fraud.
Commercial insurance: Fighting fraud with one hand tied behind our backs
Given the disparity in data gathered, is it any wonder that there is a migration of fraud from personal lines to the soft underbelly of commercial insurance? This content highlights how commercial insurers can better understand the ownership structures of organisations in order to combat fraud.
A view on the future of insurance fraud analytics
Now is the time for insurance companies to revolutionise their fraud analytics capabilities. Download this content to find out how insurers can leverage artificial intelligence to serve honest customers exceptionally fast, while instantaneously flagging bad risks for further investigation.
Keeping predictive fraud models accurate In exceptional times
Covid-19 proved that data science models have their shortcomings and can be less than reliable when deviations occur. In this content, Richard Bakker, head of data science for FRISS highlights the actions the business has taken to ensure its fraud fighting models are reaching optimal performance.
Putting the I in AI
Decisions typically made by humans can now be made or enhanced using widely available AI tools. While AI promises to transform the insurance industry, implementing these technologies to enable touchless claims still has its challenges. Download this ebook to find out more.
Discovering dishonesty: Keys to detecting dishonest behaviour and driving change
Providing a supreme customer experience is an important differentiator for insurers. However speeding up processes can offer opportunities for ill-intentioned customers to exploit insurers’ systems. This content focuses on how insurers can identify and appropriately deal with dishonest customers.
Demystifying artificial intelligence in insurance
Artificial intelligence is one of the key topics in every insurer’s discussions, but what technologies are considered part of AI and how can they applied to the world of insurance? This ebook sheds light on how insurers can leverage AI to improve performance.
Trust your customer: Increased digitisation asks for safe real-time underwriting decisions
In an era of rapid technological change and impatient insurance customers, this e-book focuses on how insurers can develop a well organised system of risk analysis and fraud detection, whilst also ensuring that the vast majority of customers receive better service.
Future focus 2030: Personal injury
In the second of a new monthly series, Verisk and Insurance Post look into the future at how the insurance market might change between now and 2030. Jonathan Swift fast forwards a decade to look at how a new era of collaboration and ethics changed the personal injury process.