Business Management
2174 whitepapers and resources
Business Management - White papers related to Business Management
Electric vehicle checklist
This content highlights some key issues businesses should consider before transitioning their fleet to electric vehicles.
Personalised insurance to boost customer experience
How can insurers combine fully digital and customisable insurance policies to deliver a great customer experience? This product guide provides an overview of a ground-breaking approach to insurance which removes the traditional barriers that annoy customers.
Spotlight innovation: Culture cannot be closed
This innovation spotlight highlights why open culture cannot be simply a buzzword and why the insurance industry needs to embrace open source technology to innovate and meet customer demands.
Five ways to minimise fleet downtime
It is anticipated that downtime as a result of traffic accidents causes small to medium-sized fleets to lose the equivalent of five working days a year, in addition to an average £6,000 worth of repairs. This guide outlines the best ways to prevent fleet downtime.
UBI: The gateway to the inevitable future of the motor insurance industry
So much of our lives has been impacted by the pandemic and motoring has not escaped what has turned out to be a massive force for change. This content focuses on the factors which are reshaping motor insurance and how insurers can seize the opportunities presented by usage-based insurance.
Claims - the genesis for digital transformation and cultural change
Insurers are continually striving to improve the claims service they offer and increase the speed at which claims are resolved. Featuring input from Ageas, AXA and Zurich, this spotlight focuses on why automation is vital to this process and the importance of digital skills within claims teams.
Data management for insurers: Main challenges and the path forward
How can insurance companies unlock the full potential of captured data? This research report provides clarity and guidance to insurers as they set out to develop more data-centric business models through automated technologies.
Pandemic pets and insurance
In the UK, 17 million households have pets and the number of pets insured has doubled in the last year. This content sheds light on the latest trends impacting the pet insurance market and the tools available to help pet insurers assess risks whilst also managing customer relationships.
Nine ways insurers can accelerate their digital transformation
This content sheds light on nine ways insurers can accelerate their digital transformation - from creating frictionless consumer experiences to optimising payment handling and reconciliations. Learn how insurers can capture more opportunities across multiple devices, audiences, and channels.
Uncovering the hidden benefits of intelligent automation
Start rethinking your insurance processes in 2022 by uncovering the hidden benefits of intelligent automation. It’s time to look towards human benefits such as increased employee satisfaction, support with flexible working models and the ability to improve products. Read this blog to learn more.