Business Management
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Business Management - White papers related to Business Management
Global consumer insurance insights survey: Three questions with Research in Finance’s Karen Scott
In this blog, Karen Scott, head of insight at market research and consultancy firm Research in Finance, reflects on the critical need to listen to consumers, and highlights the results of the Global consumer insurance insights survey that surprised her the most.
Legal disputes rise as tough times get tougher
Left reeling by pandemics, volatile markets, rising costs and labour shortages, UK businesses are also seeing a spike in legal disputes. ARAG’s Tony Buss, explains why demand for legal protection is steadily rising with no quick end in sight.
Five reasons why insurers should modernise their claim payment process
This eBook focuses on five reasons why digitising and modernising claim payments should be a central focus for any UK insurance organisation that wishes to stay ahead of the curve.
Unlocking the power of alternative distribution
Embedded insurance offers tremendous potential. So, how can insurers leverage it and be positioned for success? This blog briefly outlines how insurers can unlock the power of alternative distribution.
Employment practices liability: Getting back to business?
The disruption to working practices following the Covid-19 pandemic has prompted major upheaval in the employment practices liability market. This content focuses on how the EPL market has been impacted, and the implications for brokers and their clients.
Price matters but customers deserve more
The price walking ban represents a turning point for the insurance industry. In this article, Vincent Belloc, vice president at PayPal UK discusses the opportunity for insurers to build customer loyalty and competitive advantage through a relentless focus on customer experience.
The customer in control
At an exclusive roundtable, executives from leading insurance providers discussed the results of an independent survey, where 2000 consumers highlighted their experience with insurance companies. This report sheds light on the changing nature of insurance and how to build deeper customer engagement.
In-depth - Legal expenses insurance: A legal rollercoaster ride
With the effects of Covid, the war in Ukraine and Brexit rearing their heads, legal expenses insurance has moved into the spotlight. This content highlights the factors which are driving an increasingly litigious landscape and how legal expenses cover provides value in volatile times.
The end of dual pricing and what it means
Insurance Post and PayPal surveyed home and motor insurance specialists to explore the possible implications of the recent price-walking ban. This content highlights the key findings from the research, how consumer purchasing decisions could change and how the industry might adapt.
How to choose the right technology
The benefits and types of technology available to insurance brokers are well known but picking the right suite of technologies can be daunting. This content provides advice to brokers on how to choose the right technology for your business.