Business Management
2103 whitepapers and resources
Business Management - White papers related to Business Management
Financial firms learn to love customers by extending data analytics
Based on research conducted by Qlik and The Wall Street Journal, this whitepaper highlights how the insurance industry can better leverage established data analytics platforms by providing customer-facing staff with better access to analytical insights in order to improve customer satisfaction.
Size of social engineering attacks growing
“Social engineering” refers to a variety of methods used to obtain access, data or money through fraud. This short article sheds light on three types of social engineering attacks which are on the rise and the risks facing businesses.
How investment returns affect insurance premiums
Just as customers are affected by political and economic developments beyond their control, so too are insurers. This article aims to help brokers educate customers on the factors that can influence the size of premiums, including insurers’ investment returns.
Infographic: Good cyber security - the foundations
Cyber attacks are increasing in number, scale and sophistication, and pose a threat to all financial services firms. Is your firm capable of defending itself against cyber attacks? This infographic highlights effective cyber security practices and what you should do in the event of an attack.
The Insurance Act 2015 and Enterprise Act 2016 adaptation guide
The Insurance Act 2015 and Enterprise Act 2016 have prompted major change across the UK insurance market – the former having come into force in August 2016, the latter on 4th May 2017. Based on broker feedback, this guide provides a practical summary of surveyed concerns and potential solutions.
People risk: Well-being of mobile workforces
In a recent survey, Airmic found that while business travel has increased by 25% over the last decade, just 16% of UK companies said they had high confidence in their travel risk framework. This article explains why simply having an insurance policy is not enough to manage people risk.
Text analytics: Telling stories that drive insurers’ progress
The value of big data has been well documented, but there has been a lot less focus on unstructured data. This article highlights how insurers can leverage text analytics to convert unstructured data into meaningful insights in relation to claims, underwriting and product development.
The future of risk scoring
As the insurance industry innovates to adapt to the changing face of risk and consumer expectations, how can insurers expect to benefit from the move to embrace enriched intelligence from new data sources? This article sheds light on the future of risk scoring and the top five anticipated benefits.
Five ways to keep flood waters out of your business
Flood events in 2016 were a major contributor to natural hazard losses and this trend of major flood losses is expected to continue in 2017. Featuring links to external resources, this short article provides advice on how to keep flood waters out of your business.
How to manage construction fire liabilities
There are hundreds of construction fires every year in the UK, leading to delays and spiralling costs for both building owners and contractors. This article looks at how to manage construction fire risk, including the importance of fairly allocating contractual liabilities between parties.