Business Management
2103 whitepapers and resources
Business Management - White papers related to Business Management
Case study: Zurich UK launches claims transformation with Guidewire
Like many large insurers, Zurich UK’s growth led to a complex IT architecture made up of disparate legacy systems, with claims handlers working on 10 separate systems. This case study looks at how Zurich used Guidewire’s ClaimCenter® as a launch pad for an overarching claims transformation.
Natural disasters: Still catastrophic for business
Natural catastrophes and their effects on supply chains and business resilience should not be ignored by risk managers.
Speed to market with technology - The only in-kind response to a speed-driven marketplace
Speed to market is a complex concept that touches on infrastructure, regulation, pre-packaged content and flexible technology, but it ultimately reflects an insurer’s confidence that a vendor partner can deliver here and now, in a fast changing market. Download this blog post to find out more.
Connected consumer report 2017
While the nirvana for organisations is being able to deliver a fully-connected and highly-personal experience to consumers, the current reality is somewhat different. This report highlights a number of best practices and barriers to consider when connecting your customer experience.
Case study: How Aviva optimises its marketing campaigns with SAP Predictive Analytics
To achieve its goals in predictive analytics, Aviva needed a best-in-class solution that would equip it with significantly better modeling automation and allow new models to be created faster. This case study looks at how Aviva optimises its marketing campaigns with SAP Predictive Analytics.
Home is where the smart is - The insurance implications of the connected home
The application of smart technology in the home marks a significant change for the household insurance market. This article highlights the opportunities available for insurers to leverage data collected by smart devices to prevent accidents, enhance fraud detection and help validate claims remotely.
Webinar: Insurance personalisation - Turning rhetoric into action
Personalisation has become one of the most frequently mentioned insurance ‘buzzwords’. Post in association with Salesforce recently hosted an interactive webinar to discuss whether the industry can match rhetoric with action by providing policyholders with a more personalised service.
Managing volcanic risk to the supply chain
Risk assessment is needed as volcanic eruptions could impact companies’ infrastructure and supply chains as well as the national economy.
Cyber-crime cited as number one concern by brokers
All organisations collect and store personal information. With cyber-crime on the rise it’s small to medium organisations with fewer resources that are most at risk. This article provides some helpful tips and useful resources to help minimise the chances of an incident.
A risk in every port
Reason magazine reveals the seven exposures that could jeopardise your cargo and disrupt your supply chain, and how to develop a loss control programme.